Matty,
Just a further question-many if our members have a Yahoo email address
to access the Yahoo Group but they have other email addresss which
they would prefer to use to access a new group. If they joined the
test Group.io what would happen if we then migrated?
They would end up with two subscriptions in your Groups.io group, one under the other email address they joined with, and one under the Yahoo address that was transferred.
As far as Groups.io is concerned, those two addresses are two separate people, and all of their transferred content (messages, files, photos, etc.) will be tied to the transferred address.
This is a bit of a thorny issue because there is currently no way to merge two accounts. Unless maybe support can do that for them.
So until there's a better solution, the work-around is for them to maintain two subscriptions in your group. One the "other" address they use for current posting and receiving, plus the Yahoo address which they can set to "No Email" and use only when needed to manage (edit or delete) transferred content. It will be important to maintain that Yahoo email address in good standing so that they can receive login or password-reset emails there in case they lose the password on that account.
A better solution, if it is not too late, would be for them to wait until after the group is transferred, and then change their email address to the "other" one. But if they've already logged in to Groups.io with the "other" address then it already has an account, and they won't be able to change the transferred account to use that address. That would amount to merging those two accounts, which currently cannot be done.
Hmm... I wonder if the influx of group transfers will be putting a lot of people in this position, and if that will motivate Mark to create a solution for them rather than handle them all manually through support. I hope so.
Shal
Shal Farley