Re: Subscribing by email failing for one user

#20634

Hi

Yes, the activity log says whether an invite accepted by web or email, but I don't think I can tell whether it was sent by an email client (POP or IMAP) or via webmail?

Further extract below for the user I mentioned in initial post in this thread.? The email they sent was to:[email protected],?but the final recipient in the returned email was :Final-Recipient: RFC822; <[email protected]>

Mark

details.txt

Reporting-MTA: dns; re-prd-fep-046.btmx-prd.synchronoss.net
Arrival-Date: Wed, 23 Oct 2019 07:19:12 +0100
Received-From-MTA: dns; re-prd-rgout-001.btmx-prd.synchronoss.net (10.2.54.4)

Final-Recipient: RFC822; <[email protected]>
Action: failed
Status: 5.3.0
Remote-MTA: dns; lb02.groups.io (173.255.221.194)
Diagnostic-Code: smtp; 510 5.1.1 Your email address, xxx@..., is not subscribed to that group. To subscribe, send an email to [email protected], or visit /g/scottishmoths

ForwardedMessage.eml

Subject:

RE: Invitation to join the [email protected] group

From:

"xxx" <xxx@...>

Date:

23/10/2019, 07:19

To:

"'Groups.io'" <[email protected]>

Received:

from ALSPC (109.153.138.204) by re-prd-rgout-001.btmx-prd.synchronoss.net (5.8.337) (authenticated as xxx@...) id 5D99B634036F93FD for [email protected]; Wed, 23 Oct 2019 07:19:12 +0100

Received:

from re-prd-rgout-001.btmx-prd.synchronoss.net ([10.2.54.4]) by re-prd-fep-046.btinternet.com with ESMTP id <20191023061912.NWMN22473.re-prd-fep-046.btinternet.com@...> for <[email protected]>; Wed, 23 Oct 2019 07:19:12 +0100

References:

<[email protected]>

In-Reply-To:

<[email protected]>

Message-ID:

<[email protected]>

MIME-Version:

1.0

Content-Type:

multipart/alternative; boundary="----=_NextPart_000_0019_01D58A3D.3FF64540"

X-Mailer:

Microsoft Outlook 15.0