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Re: Not Confirmed member (NC) behind member name


 

You might try sending a message directly to the address. Sometimes
message from Groups.io can end up in someone's spam folder or be
ignored. I try resending the confirmation email a couple of times. I
can't recall there is an error message in the Email Activity messages if
this bounces. If there is a typo then sending a message directly will
let you know. If it doesn't bounce then it may be that the person
doesn't realize they have to confirm their address and are ignoring the
messages. I've sometimes had to remind people several times, directly,
to respond to one of the confirmation messages. Here is my routine
dealing with this.

- Resend the confirmation email a few times

- At that point send an email directly to their address.

- If this email bounces remove them from the list.

- If it doesn't bounce leave them on the list and wait for their response.

- Try again a few times and then remove them from the list and send them
an invitation to join the list.

They won't have to confirm their address with an invitation, since
they will respond to the invitation in order to accept it and that will
confirm that it was the correct address.

Jonathan

On 10/22/2019 4:30 PM, Duane wrote:
On Tue, Oct 22, 2019 at 04:07 PM, Patty Halverson wrote:

One member shows NC behind their name.

Once in awhile someone makes a typo on their email address, so the
Confirmation Email doesn't actually go to a real address.? I resend the
notice once, then wait a week.? If it gets confirmed, all is well.? If
it doesn't, I assume it was a typo and remove it.? I do have a Removed
Member notice set up that says, "Your email address hasn't been
confirmed, so you've been removed from the group.? You may rejoin, but
be sure to click on the link in the email you receive from Groups.io to
confirm your email address." just in case they've overlooked it.

Duane
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