On Mon, Apr 15, 2019 at 02:48 PM, Marina wrote:
2) How come that the rejection notice does not appear in the drop down Notice menu at the bottom of the message box when I write a message to a pending member?
Are you
certain that a
Rejected Subscription message has been written and stored?
3) As I said, in my group most rejections are due to the lack of a personal introduction, but not all of them. Is there a way to set up different rejection notices, so that moderators can choose the most appropriate one?
No; there is only one Rejected Subscription message available, although as you have realised there is the option of using a
Note to Member.
In your later post your wrote:
However, I have tried a different approach and set up a Note to Member Notice, with a view to sending it as a standard message when rejecting a subscription request, but I found out that the system does not save the message. Are you
certain that you clicked on
Add Notice after you had composed it? Have you gone back to your Member Notices tab to find out exactly what messages there actually are, and that the
Active Message checkbox has been checked? It may be that you
think the message is there waiting to be sent when in fact it isn't.
Chris.
