Milt Baker
Thank you so much for being a part of the BigTent Community.? As of 12/31/18 we will be retiring the site and members will no longer have access to either the website or Apps.? ??
We've put together a list of FAQ's for both members and group leaders.
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Why is BigTent Shutting Down??
At Care.com, we are constantly evolving and working to provide relevant products and services to families and caregivers.Unfortunately, we¡¯ve decided that the Big Tent is no longer the best place for us to focus, and we¡¯ve decided to shut it down. We apologize if this causes any inconvenience to you, and we appreciate your feedback on this matter!
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Member FAQ's
How do I close my BigTent account??
You can deactivate your BigTent account at any time. This action will remove you from all your BigTent groups and will remove your profile from our system. You will no longer have access to BigTent or any groups' content.
To close your BigTent account, simply follow these steps:
- Sign in to BigTent.
- ?Go to [your name] > Settings > Close account.
- Click "Deactivate Account."
- Once you confirm that you want to deactivate account, you will be removed from BigTent and your memberships in all of your groups will be terminated immediately.????
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How do I leave a group /subgroup?
To permanently remove yourself from a group / subgroup and immediately cancel your membership:
- Go to [your name] > Settings > Membership info.
- Click "leave group" under the group or subgroup name.?
- Once you confirm that you want to leave the group, you will be removed from it immediately.
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Group? Leaders/Administrator FAQ's
How to delete a BigTent group
We do not allow admins to do this themselves because of the consequences of mistakenly deleting an active group. Please send an email to?support@...?to have our team delete your group.
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Do you have any suggestions for alternatives to BigTent?
Here are a few of the alternatives that we know of that are similar to BigTent *
Facebook groups
Club Express
Google Groups
Wild Apricot
Meet-up
YahooGroups
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*BigTent does not recommend or endorse any of these
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What Information can be download from our group?
Discussions - Please contact?BigTent Support?for assistance.
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What information cannot be downloaded from BigTent?
Membership records
Events
Membership Types & Forms
Accounting records
Member Discussions notification settings
Permissions
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