From: G6LBQ@... [mailto:G6LBQ@...] Sent: Saturday, April 30, 2016 10:57 AM To: G6LBQ@... Subject: [G6LBQ] Re:: dxkits.com expired?
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Hi
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With regards to the domain DXKits.com
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The domain is currently in a redemption period and through no fault of my own.
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To say I am fuming with the hosting company is an understatement, I had the domain set to automatic renewal in the hosting control panel and this process failed to work, as soon as I became aware that the domain was showing as expired I manually paid the due fee and thought all was now good and the issue resolved.
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WRONG... The domain did not get renewed and I was even issued with a second invoice to pay the same fee's again!
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Now the hosting company want a further $75 dollars to bring the domain out of redemption as well as the renewal fee I have already paid.
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I have gone to a lot of expense to keep the DXKits website alive and have continued to pay the monthly hosting costs for some time but the domain renewal issue has been a step to far and an expense I can not justify or meet.
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The Hosting company HOSTGATOR are apologetic that there systems failed to renew my domain but they will not waver the $75 dollar redemption fee.?