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Upgrade DX Keeper from 7.1.9 to 15.4.9

 

When I try to upgrade from 7.1.9 to 15.4.9 it does not update but tells me the file is in use or dxkeeper.exe is write protected. after I say ok the window closes and am not able to run dx keeper because the .exe file was deleted.
I have been trying to work through this problem including uninstalling the program and have not been able to correct the problem.
any help would be appreciated. I have been using dx keeper for quite some time.
 

+ AA6YQ comments below

When I try to upgrade from 7.1.9 to 15.4.9 it does not update but tells me the file is in use or dxkeeper.exe is write protected. after I say ok the window closes and am not able to run dx keeper because the .exe file was deleted.
I have been trying to work through this problem including uninstalling the program and have not been able to correct the problem.
any help would be appreciated. I have been using dx keeper for quite some time.

+ See

<>

73,

Dave, AA6YQ
 

Dave?
I only have problem with DX Keeper
was able to get all the other programs working.?
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9
I tried registry cleaner
Thanks
Greg KE9UR
 

+ AA6YQ comments below

I only have problem with DX Keeper
was able to get all the other programs working.
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9 I tried registry cleaner

+ There is no need to "uninstall" DXKeeper in order to upgrade it.

+ Please describe what happens when you direct the Launcher to upgrade DXKeeper.

+ If you've used a Registry Cleaner, the integrity of Windows on your system may be damaged. There is no telling what those things do to the Windows Registry.

73,

Dave, AA6YQ
 

As for cleaners, almost none of it good. I think the registry is the biggest defect of windows design although I have no idea of how it should have been done.

Outlook Laptop Gil W0MN
Hierro candente, batir de repente
44.08226N 92.51265W EN34rb

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Dave AA6YQ
Sent: Thursday, April 9, 2020 17:15
To: [email protected]
Subject: Re: [DXLab] Upgrade DX Keeper from 7.1.9 to 15.4.9

+ AA6YQ comments below

I only have problem with DX Keeper
was able to get all the other programs working.
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9 I tried registry cleaner

+ There is no need to "uninstall" DXKeeper in order to upgrade it.

+ Please describe what happens when you direct the Launcher to upgrade DXKeeper.

+ If you've used a Registry Cleaner, the integrity of Windows on your system may be damaged. There is no telling what those things do to the Windows Registry.

73,

Dave, AA6YQ








--
W0MN EN34rb 44.08226 N 92.51265 W

Hierro candente, batir de repente

HP Laptop
 

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up
Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated.?
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

Thanks for your help Dave
Greg Bielski? KE9UR
 

+ AA6YQ comments below

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated.
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

+ Please reboot Windows, and then use Windows Explorer to navigate to your DXKeeper folder. Is the file

DXKeeper1549.exe

+ present in the folder? If so, make a copy of it, and rename this copy

DXKeeper.exe

+ Now start the Launcher. What version of DXKeeper does it show as installed?

73,

Dave, AA6YQ
 

The only file is dxkeeper719.exe there is no dxkeeper1549.exe
Greg. Ke9ur

On Thu, Apr 9, 2020, 8:39 PM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated.
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

+ Please reboot Windows, and then use Windows Explorer to navigate to your DXKeeper folder. Is the file

DXKeeper1549.exe

+ present in the folder? If so, make a copy of it, and rename this copy

DXKeeper.exe

+ Now start the Launcher. What version of DXKeeper does it show as installed?

? ? ? ? 73,

? ? ? ? ? ? ? ?Dave, AA6YQ
 

* more AA6YQ comments below

The only file is dxkeeper719.exe there is no dxkeeper1549.exe Greg. Ke9ur

* OK. Please do the following:

1. On the Launcher's Configuration window, check the "Log debugging info" box

2. Direct the Launcher to upgrade DXKeeper

3. On the Launcher's Configuration window, uncheck the "Log debugging info" box

4. attach the errorlog.txt file from your Launcher folder to an email message, and send the email message to me via

aa6yq (at) ambersoft.com

73,

Dave, AA6YQ
 

I had a similar problem yesterday. In my case, it was Defender quarantining dxkeeper.exe.? Every time I went into the dxkeeper folder, made a copy of the most recent dxkeeper executable (that was in the folder), and renamed it dxkeeper.exe, Defender would quarantine it. When I attempted to update to the newest version from Launcher's Config, I would get the same "file is in use or dxkeeper.exe is write protected" message. I finally caught on and told Defender to exclude the entire DXLAB folder from scans. That fixed the problem.
--
Jim McPhee
Placitas, NM
W5ABA
 

that worked Jim. Thank You

Greg? KE9UR

On Fri, Apr 10, 2020 at 9:51 AM Jim McPhee <jmcphee@...> wrote:
I had a similar problem yesterday. In my case, it was Defender quarantining dxkeeper.exe.? Every time I went into the dxkeeper folder, made a copy of the most recent dxkeeper executable (that was in the folder), and renamed it dxkeeper.exe, Defender would quarantine it. When I attempted to update to the newest version from Launcher's Config, I would get the same "file is in use or dxkeeper.exe is write protected" message. I finally caught on and told Defender to exclude the entire DXLAB folder from scans. That fixed the problem.
--
Jim McPhee
Placitas, NM
W5ABA

 

Great, Greg. Glad that worked for you too!
--
Jim McPhee
Placitas, NM
W5ABA

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