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Dave,
I was starting up the computer this morning and everything was loading fine, when all of a sudden Commander disappeared from my screen. Tried to restart and it said could not find commander.exe. So I shut down the suite and restarted the suite but went into configuration in place of starting anything. There was no current version of commander showing in launcher, but there was an upgrade to 14.5.3 available. Tried to upgrade but it said it could not find commander.exe and aborted. I looked in the folder for commander and there is no EXE file. No clue where it went as I said earlier, commander ran and started my radio and was on screen until it disappeared.
Not wanting to mess things up I'm looking for guidance before doing anything here.
Larry
W8LIG
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Sounds like your anti-virus program decided to delete "CI-V Commander.exe". Look in the anti-virus log and/or quarantine
area. Also use Windows Explorer and navigate to the folder
in which Commander is installed and confirm that the file
"CI-V Commander.exe" is present.
73,
... Joe, W4TV
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On 2020-04-03 10:10 AM, Larry Bryan wrote: Dave,
I was starting up the computer this morning and everything was loading fine, when all of a sudden Commander disappeared from my screen. Tried to restart and it said could not find commander.exe. So I shut down the suite and restarted the suite but went into configuration in place of starting anything. There was no current version of commander showing in launcher, but there was an upgrade to 14.5.3 available. Tried to upgrade but it said it could not find commander.exe and aborted. I looked in the folder for commander and there is no EXE file. No clue where it went as I said earlier, commander ran and started my radio and was on screen until it disappeared.
Not wanting to mess things up I'm looking for guidance before doing anything here.
Larry
W8LIG
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Joe,
I've checked both the antivirus and malware quarantine folders and neither program shows any detection nor is there anything quarantined. That was my first check. Second, the file is not present in the Commander folder. Also there was no notification of any virus/malware detection when this happened. In fact, I have the entire DXLabs directory folder excluded.?
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I ran into a problem this morning and notified Dave - Windows Defender decided that the Commander program was a virus.? Checked the program on other virus software and it was fine.? The only false positive was from Defender.? For the short term you can just tell Defender to ignore it...
On Fri, Apr 3, 2020 at 10:55 AM Larry Bryan < larry@...> wrote: Joe,
I've checked both the antivirus and malware quarantine folders and neither program shows any detection nor is there anything quarantined. That was my first check. Second, the file is not present in the Commander folder. Also there was no notification of any virus/malware detection when this happened. In fact, I have the entire DXLabs directory folder excluded.?
-- Tom LeClerc, Amateur Radio Station W1TJL ?(past calls WB1CBY, /VE8,XL8,CI8,VO2) ? ? ? ? ? ? ?? LeClerc Consulting ? ? ? ? ? ? ? email: w1tjl@...? ? ? ? ? ? PC/Network Consulting
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Sorry to say I had the same experience this morning. When I look at the DXLab Suite folder, under Commander, the previous versions of Commander are there, but the latest one is not. The message says that the ,exe is not there, and then proceeds to tell me exactly where the older .exe's are. When I double-click on the latest one in that directory, Commander will launch OK. I get the message for installing the latest version, but that fails. Tried a Restart without a change in behavior. Restarted into Safe Mode with networking, with same bad result. Malwarebytes is currently disabled. Windows Defender is set to allow all files in my DXLabSuite folder to be considered safe. Not being particularly computer-fluent, I await direction from those who are. :)
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Same here ---? Windows Defender found?Trojan:Win32/Azden.B!cl attached to 14.5.3...??
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I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
1. Commander disappeared because your anti-malware application removed it.
2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
3. No anti-malware application should be configured to autonomously update itself on your system; any such update should require your approval so that if something undesired happens, you'll know why
4. If you are concerned that Commander (or any other DXLab application) contains a virus, see
<>
Control your computing environment, or it will control you!
73,
Dave, AA6YQ
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And keep your programs 6 ft. from each other!
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On 4/3/2020 2:01 PM, Dave AA6YQ wrote: I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
1. Commander disappeared because your anti-malware application removed it.
2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
3. No anti-malware application should be configured to autonomously update itself on your system; any such update should require your approval so that if something undesired happens, you'll know why
4. If you are concerned that Commander (or any other DXLab application) contains a virus, see
<>
Control your computing environment, or it will control you!
73,
Dave, AA6YQ
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Saw this on my dad’s system. ?Looks like windows defender does not like DXlab’s commander. Go into windows security settings -> Virus and you should see command being held hostage. Select action and allow on this system. Copy latest version commander-civ14xx to commander-civ and restart launcher. ? Then try and check for new. Should work.
Also need to make sure for future occasions make sure that \DXLab directory is added to your except for your virus scanner.
Hope this helps and gets you back on the air quickly
--
73 de KF5JRA
Ron
kf5jra at oneinsane dot org
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On Apr 3, 2020, at 8:10 AM, Larry Bryan < larry@...> wrote:
Dave,
I was starting up the computer this morning and everything was loading fine, when all of a sudden Commander disappeared from my screen. Tried to restart and it said could not find commander.exe. So I shut down the suite and restarted the suite but went into configuration in place of starting anything. There was no current version of commander showing in launcher, but there was an upgrade to 14.5.3 available. Tried to upgrade but it said it could not find commander.exe and aborted. I looked in the folder for commander and there is no EXE file. No clue where it went as I said earlier, commander ran and started my radio and was on screen until it disappeared.
Not wanting to mess things up I'm looking for guidance before doing anything here.
Larry
W8LIG
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On Fri, Apr 3, 2020 at 1:01 PM Dave AA6YQ <aa6yq@...> wrote:
I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
1. Commander disappeared because your anti-malware application removed it.
2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
To the best of my knowledge, I've never done that (NUC was new in late 2017 and it's never had anything but W10 on it). First time Defender has tripped. Regardless, I made a copy of the last version of Commander so that Launcher would let me upgrade it. I did mark Commander "OK" in Defender. Currently hunting for new counters on 12-m FT8 ... I don't allow automatic updates of pretty much anything but I've never had this happen before - Defender fingerprint updates usually pass by without any changes. Something, clearly, was different this time. The online tester at the link to the list message you provided was pretty interesting. "Crowdsourcing" but the crowd is made up of AV programs. -- Peter Laws | N5UWY | plaws plaws net | Travel by Train!
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The only antivirus program running on my Windows 7 computer is Windows Essentials. It has been running on this machine since 12/24/2016 without any problems and I have changed nothing. I have no malwarebytes program on my computer.? The only thing that occurred to make a mess of my DXLab program was the virus being detected. I have DXLab installed on another computer running Windows 10 Pro and Windows Essentials and it is still running without issues. There is no mention of the AZDEN.Bld virus in the history? on that machine.
At this point DXLAB Launcher can't find Pathfinder, PropView, Spotcollector, WinWabbler. I moved the Commander folder contents from the Win Pro computer to the Commander folder on the Win 7 computer and it is running and controlling my radio. The version 14.4.0 shows up as installed in DXLab Launcher Apps but it will not allow me to update it. There is no path in the Distribution site dropdown.??
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+ AA6YQ comments below
The only antivirus program running on my Windows 7 computer is Windows Essentials. It has been running on this machine since 12/24/2016 without any problems and I have changed nothing. I have no malwarebytes program on my computer. The only thing that occurred to make a mess of my DXLab program was the virus being detected.
+ There is no virus in any DXLab application. Check for yourself:
<www.dxlabsuite.com/dxlabwiki/FalsePositive>
I have DXLab installed on another computer running Windows 10 Pro and Windows Essentials and it is still running without issues. There is no mention of the AZDEN.Bld virus in the history on that machine.
+ Be certain you have that system configured so that Windows Updates and Anti-malware updates can only proceed with your explicit authorization. Assume that you will soon be incorrectly informed that Commander contains a virus.
At this point DXLAB Launcher can't find Pathfinder, PropView, Spotcollector, WinWabbler. I moved the Commander folder contents from the Win Pro computer to the Commander folder on the Win 7 computer and it is running and controlling my radio. The version 14.4.0 shows up as installed in DXLab Launcher Apps but it will not allow me to update it. There is no path in the Distribution site dropdown.
+ Sounds like your Windows 7 computer suffered a major meltdown. My advice is
1. immediately backup your log file, workspace, and all other critical files, application installers, device drivers, documents, photos and other files to offline storage, and then confirm that the backup copies are "good"
2. inspect the Windows Event Log to see if a hardware malfunction was responsible; if so, replace the responsible component
3. when you're certain that you've found and corrected the responsible problem
3a. wipe the C: drive
3b. re-install Windows
3c. re-install your applications and files
3d. make an Image Backup so you'll be able to more quickly recover the next time this happens
73,
Dave, AA6YQ
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This morning I have joined the ops having the problem on Windows 7.
Rebooted and started up DX Labs, it couldn't find Commander. Went to web site to download, when hit the Unzip button, says it can't create that file.
Went into Commander folder, can not execute the latest version shown 14.53 dated 3/24/20.? Can load the one before that 14.40 (1/4/20) and all seems to work fine.? But if I turn Commander off and try to update from Config, it says can't find Commander.?
Anything (like File Manager) I point to the 1453.exe file says "Can't find it" I tried to rename 14.53, file manager says does not exist at this location. Tried to get security essentials to scan it, says doesn't exist.
So, right now I'm running OK on14.40 but don't see a way around this. Don't see a way to include a screen shot of what the Commander folder is showing. But the icon for 14.53 showing is different from the icon's of all the previous version.
Windows Defender is NOT running. Windows Essential is running but shows no quarantined files.
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I had this problem also with Defender. Never had a problem before. There was an definition update 4/3, that was forced without notice. In the past i have always?been asked to do an update, not this time. And i could not find where I could set updates to "ask first",so I am thinking MS , in there infinite wisdom, blew it again.
TO get commander back,I had to exclude the DXLabs folder in Defender and? I could not find Commander.exe under quarantine. I then went to DXlabs folder, renamed a commanderXXX to commander and I was up and running.?
Dan KC2STA
On Fri, Apr 3, 2020 at 3:54 PM Peter Laws < plaws0@...> wrote: On Fri, Apr 3, 2020 at 1:01 PM Dave AA6YQ <aa6yq@...> wrote:
>
> I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
>
> 1. Commander disappeared because your anti-malware application removed it.
>
> 2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
To the best of my knowledge, I've never done that (NUC was new in late
2017 and it's never had anything but W10 on it).? First time Defender
has tripped.? Regardless, I made a copy of the last version of
Commander so that Launcher would let me upgrade it.? I did mark
Commander "OK" in Defender.? Currently hunting for new counters on
12-m FT8 ...
I don't allow automatic updates of pretty much anything but I've never
had this happen before - Defender fingerprint updates usually pass by
without any changes.
Something, clearly, was different this time.
The online tester at the link to the list message you provided was
pretty interesting. "Crowdsourcing" but the crowd is made up of AV
programs.
--
Peter Laws | N5UWY | plaws plaws net | Travel by Train!
-- Dan Ziolkowski KC2STA
SKCC #4290T
Ubuntu LINUX
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Ok, fine BUT since it has run for years with o problem and has never been considered a Virus before then why should it suddenly be considered as such. Just makes no sense to me at all, but I guess perhaps that is how windows works at times.
Replacing Commandeer with an older version and then doing the upgrade from the launcher worked. No change was made to defender. Why would it suddenly change its mind and call it a virus. I do not think it did. Every other program that was called bad by defender would pop up a window asking me if I wanted to allow it to be considered safe, Did not have to do anything.
I am NOT saying it is your code. I just do not know what it is or why Windows would act like this and if there is anything to do in the future to prevent it.
Luckily the process I used fixed it and I guess it is what it is , which is pretty lousy behavior by windows.
Outlook Laptop Gil W0MN
Hierro candente, batir de repente
44.08226N 92.51265W EN34rb
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Show quoted text
-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Sidney Shusterman Sent: Friday, April 3, 2020 13:43 To: [email protected]Subject: Re: [DXLab] Help Commander Disappeared And keep your programs 6 ft. from each other! On 4/3/2020 2:01 PM, Dave AA6YQ wrote: I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
1. Commander disappeared because your anti-malware application removed it.
2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
3. No anti-malware application should be configured to autonomously update itself on your system; any such update should require your approval so that if something undesired happens, you'll know why
4. If you are concerned that Commander (or any other DXLab application) contains a virus, see
<>
Control your computing environment, or it will control you!
73,
Dave, AA6YQ
-- W0MN EN34rb 44.08226 N 92.51265 W Hierro candente, batir de repente HP Laptop
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Ok, fine BUT since it has run for years with o problem and has never
been considered a Virus before then why should it suddenly be
considered as such. Because Defender its virus definition file. Luckily the process I used fixed it and I guess it is what it is ,
which is pretty lousy behavior by windows. Unless you have excluded the folder containing DXLab Suite (in general) or CI-V Commander.exe (specifically) the chances are high that Defender (or the equivalent in the obsolete Windows 7) will delete Commander again. 73, ... Joe, W4TV On 2020-04-04 8:14 AM, Gilbert Baron W0MN wrote: Ok, fine BUT since it has run for years with o problem and has never been considered a Virus before then why should it suddenly be considered as such. Just makes no sense to me at all, but I guess perhaps that is how windows works at times.
Replacing Commandeer with an older version and then doing the upgrade from the launcher worked. No change was made to defender. Why would it suddenly change its mind and call it a virus. I do not think it did. Every other program that was called bad by defender would pop up a window asking me if I wanted to allow it to be considered safe, Did not have to do anything.
I am NOT saying it is your code. I just do not know what it is or why Windows would act like this and if there is anything to do in the future to prevent it.
Luckily the process I used fixed it and I guess it is what it is , which is pretty lousy behavior by windows.
Outlook Laptop Gil W0MN
Hierro candente, batir de repente
44.08226N 92.51265W EN34rb
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Sidney Shusterman
Sent: Friday, April 3, 2020 13:43
To: [email protected]
Subject: Re: [DXLab] Help Commander Disappeared
And keep your programs 6 ft. from each other!
On 4/3/2020 2:01 PM, Dave AA6YQ wrote:
I'm only going to respond to today's raft of "Help Commander Disappeared" posts once:
1. Commander disappeared because your anti-malware application removed it.
2. Either you didn't configure your anti-malware application to consider Commander to be "safe", or your anti-malware application ignored your "safe" designation, in which case it is defective
3. No anti-malware application should be configured to autonomously update itself on your system; any such update should require your approval so that if something undesired happens, you'll know why
4. If you are concerned that Commander (or any other DXLab application) contains a virus, see
<>
Control your computing environment, or it will control you!
73,
Dave, AA6YQ
|
Being a technical support for a software company I hear this all the time from System Admins, "I installed this 4 years ago and nothing has changed since then"? Did you do any system updates? "Well, yes I have been keeping up with updates"? Then something HAS changed with the system.? I also did some tech support at an anti-virus software company and it's a fine line trying to figure out what is a virus and what part of code ins't, they bad guys get sneaker each day...
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As was suggested on April 3 in step 3a and 3b. I wiped the hard drive and and reinstalled everything?from a backup from December. Since then I have updated my log and other data and settings from the suggested backups. I am now using?the latest versions of all DXLab programs. Everything is running as it should.? This was not done out of panic but by suggestion and I appreciate the assistance?as usual.
The sky is back were?it used to be. Great to be using the DXLab again.
73<<John
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What solved the problem for me on Windows 7:
Turn Essentials off, so I could turn Defender ON.
Add Commander to Defender excluded
Run Defender scan, all clean
Turn Defender off.
?
Following DXLab online directions on how to load Commander, till couldn't get 5.87 to unzip, but saw that my Commander/install had it still from original install.
Ran 5.87 exe from there.
Started Launcher - 5.87 shows up now!
Upgraded to 14.5.5 via Launcher Config, all works.
I work in Internet security and I don't recommend anyone run an Internet connected PC with no AV, unless they are willing to continually do the logical equivalent of digital separation, washing their digital hands continually and not touching their digital faces....? I've helped many hams figure out to recover from malware trashing their PC - more often than the AV trashing the ham software, as it definitely seemed to do on this occasion.?
But, all risk decisions are individual - YMMV.
73 John K3TN
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Hello Guys
I now have this problem as well on my Windows 10 machine - both Dx Commander and Dxkeeper exes have disappeared and I can no longer reinstall or update these applications (at least not without uninstalling DXlab and starting from scratch).
MS processed a significant update to both my Windows 10 machines overnight - the other Windows 10 machine was not affected (not yet anyway).?
BUT
At risk of stirring up further angst .........
Even though the problem may be Windows update related ... I can report that both the missing applications were working fine post update for at least a couple of hours. DXCommander disappeared first and then about another 2 hours later DXkeeper disappeared as well. I have tried various methods to reinstall and no luck so far.?
I am not about to reformat my machine or suspect hardware issues until such time as I see issues appearing with other non DXlab applications. I have backups of all my data - so if my ssd hard drive goes down I can live with it
Cheers
Paul - vk4ma
Something strange is going on here?
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Larry Bryan
Tom LeClerc
Peter Laws / VE2UWY-N5UWY
n4qwf .
John K3TN
Gilbert Baron W0MN
Ronald Wolenski