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Re: Commander Won't Start or Update

 

+ AA6YQ comments below

I started DXLab today and got a pop-up error message that Commander could not start because the program didn't exist or couldn't be
found.

+ That's likely because your anti-malware application erroneously decided that Commander was infected and removed it. Either you
didn't have your anti-malware application configured to consider Commander to be "safe", or you had it so configured but it removed
Commander anyway, in which case it is defective.

+ Please do not delete or uninstall anything.

+ As a first diagnostic step, run the "Remove a program" applet on the Windows Control Panel; is Commander present on the list of
installed applications? (Do not remove any applications)

+ As a second step, assuming that the file

CI-V Commander.exe

+ that you created in your Commander folder is still present, terminate and then restart the Launcher. Then make an image capture of
the "DXLab Apps" tab of the Launcher's Configuration window, attach the capture to an email message, and send the message to me via

aa6yq (at) ambersoft.com


That being said, do I need to reinstall DXLab?

+ Absolutely not! Depending upon your response to the question above, it may be necessary to uninstall and re-install Commander;
we'll see.

If so, will all the settings be lost? Or is there a way to back up all the Settings before reinstalling?

+ Uninstalling and re-installing a DXLab application does not remove its settings from the Windows Registry, but you should be
backing your settings as a matter of basic hygiene. See

<>

73,

Dave, AA6YQ
Commander Won't Start or Update

 

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Hello Folks!

?

I started DXLab today and got a pop-up error message that Commander could not start because the program didn’t exist or couldn’t be found.

?

In the Launcher config window it shows a blank space under “Installed” and a new version 14.5.5 under the “Avail” heading.

?

When I click the upgrade button I get this error message: “Can’t replace C:\DXLab\Commander\CI-V Commander.exe because it’s either in use or write protected. Commander has not been upgraded”

?

The Commander folder does exist, and I can see all the previous versions from prior updates in there. And, the CI-V Commander.exe file is not write protected.

?

The Program Path showing in the Launcher config is correct: C:\DXLab\Commander\CI-V Commander.exe

?

The only ways I have found to work around this, and start Commander, is by appending the four numbers from the last version I had installed, in this case 1440, onto the filename in the Program Path field.

?

C:\DXLab\Commander\CI-V Commander1440.exe

?

Doing this I can use Commander no problem, but I still get the same “Can’t replace” error shown above if I attempt to upgrade again.

?

I’ve also tried copying and renaming the original CI-V Commander1440.exe to CI-V Commander.exe and it runs OK, but it still cannot be upgraded. The upgrade fails and the newly renamed CI-V Commander.exe gets deleted.

?

That being said, do I need to reinstall DXLab?

?

If so, will all the settings be lost? Or is there a way to back up all the Settings before reinstalling?

?

Paul Delaney ∴ K6HR

?

?
Re: Windows 10 Start menu does not list Commander

 

+ AA6YQ comments below

The Windows 10 Start menu does not list Commander (at least on my desktop computer).

The DXLabs Suite has five entries in its dropdown: DXKeeper, DXView, Pathfinder, Spot Collector and WinWarbler.

I didn't look for Commander in the Start menu dropdown prior to the recent Windows Defender snafu (which I also suffered), so I don't know if it was ever there. But for certain it is not there now.

Should Commander be in the Start menu's DXLabs Suite dropdown list?

+ The last Windows 10 machine on which I installed DXLab has an entry for "DXLab Suite" in the list of applications that appear when I click the "Window" button in the screen's lower-left corner. Beneath "DXLab Suite", entries for 7 DXLab applications are present; the Launcher is not present.

+ My advice is pin an entry for the DXLab Launcher on the Windows Task Bar, and use the Launcher to start the components of the Suite you use. You can configure the Launcher to automatically start those components when it starts.

73,

Dave, AA6YQ
Re: qso not accepted by lotw

 

And, as expected, that did it. No idea why it has been working all this time. But all is good now.

Thank you again for spending the time to support all of us. I hope to run into to you at some point and buy you dinner.

Norman



On April 5, 2020, at 7:30 PM, Dave AA6YQ <aa6yq@...> wrote:


+ AA6YQ comment s below

On Sun, Apr 5, 2020 at 04:28 PM, Norman Heyen wrote:

Sorry, just saw the typo. Installed in the default location in Program Files, not Progam Files.

It looks like FT8 QSL's are getting to LoTW ok. I was just seeing if there were some missed while LoTW was having issues.

Just odd that my screen doesn't have the version showing.

Thanks for the time and effort,

+ Follow the instructions in step 3.g.i of

<

+ and the TQSL version number should appear in the panel's caption. Then the "Permit uploading of already uploaded QSOs" option will become available.

? ? ? ?73,

? ? ? ? ? ? Dave, AA6YQ
Windows 10 Start menu does not list Commander

 

开云体育

The Windows 10 Start menu does not list Commander (at least on my desktop computer).

The DXLabs Suite has five entries in its dropdown: DXKeeper, DXView, Pathfinder, Spot Collector and WinWarbler.

I didn't look for Commander in the Start menu dropdown prior to the recent Windows Defender snafu (which I also suffered), so I don't know if it was ever there. But for certain it is not there now.

Should Commander be in the Start menu's DXLabs Suite dropdown list?

Steve, K8JQ
Re: qso not accepted by lotw

 

+ AA6YQ comment s below

On Sun, Apr 5, 2020 at 04:28 PM, Norman Heyen wrote:

Sorry, just saw the typo. Installed in the default location in Program Files, not Progam Files.

It looks like FT8 QSL's are getting to LoTW ok. I was just seeing if there were some missed while LoTW was having issues.

Just odd that my screen doesn't have the version showing.

Thanks for the time and effort,

+ Follow the instructions in step 3.g.i of

<

+ and the TQSL version number should appear in the panel's caption. Then the "Permit uploading of already uploaded QSOs" option will become available.

? ? ? ?73,

? ? ? ? ? ? Dave, AA6YQ
Re: something changed

 

Thanks Dave, that's all it took, to do a recompute.? Hopefully I'll remember that if it ever happens again.
Jerry
Re: qso not accepted by lotw

 

Sorry, just saw the typo. Installed in the default location in Program Files, not Progam Files.

It looks like FT8 QSL's are getting to LoTW ok. I was just seeing if there were some missed while LoTW was having issues.

Just odd that my screen doesn't have the version showing.

Thanks for the time and effort,
Norman

On April 5, 2020, at 5:32 PM, Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

There is nothing in that location on my system. Just has TQSL with the surrounding border.

+ That's why "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ You've configured DXKeeper to look for TQSL.exe in

C:\Progam Files\TrustedQSL\tqsl.exe

+ but it's not there, which is why DXKeeper can't display it's version number.

+ Where is TQSL installed on your system?

73,

Dave, AA6YQ
Re: Help Commander Disappeared

 

As was suggested on April 3 in step 3a and 3b. I wiped the hard drive and and reinstalled everything?from a backup from December. Since then I have updated my log and other data and settings from the suggested backups. I am now using?the latest versions of all DXLab programs. Everything is running as it should.? This was not done out of panic but by suggestion and I appreciate the assistance?as usual.

The sky is back were?it used to be. Great to be using the DXLab again.

73<<John
New Microsoft Edge browser install

 

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I went to to the Microsoft Store and downloaded the new Chromium based Edge internet browser. It seems to work more efficiently than the old version which came with the Win 10 Pro OS on my home assembled computer.? ?Pages load faster and less memory is used than when running DXLab Suite, WSJT-X, JTAlert and Chrome.

The new Edge is also available for earlier versions of Windows and other OS. YMMV

73 ES DX,

Gary - AB9M
Re: qso not accepted by lotw

 

+ AA6YQ comments below

There is nothing in that location on my system. Just has TQSL with the surrounding border.

+ That's why "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ You've configured DXKeeper to look for TQSL.exe in

C:\Progam Files\TrustedQSL\tqsl.exe

+ but it's not there, which is why DXKeeper can't display it's version number.

+ Where is TQSL installed on your system?

73,

Dave, AA6YQ
Re: qso not accepted by lotw

 

Running DXKeeper 15.4.8

On April 5, 2020, at 5:25 PM, Dave AA6YQ <aa6yq@...> wrote:

I emailed you a screenshot that highlights the location of the TQSL version number I'm asking you to report.

73,

Dave, AA6YQ

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Norman Heyen
Sent: Sunday, April 05, 2020 5:58 PM
To: DXLab@groups io
Subject: Re: [DXLab] qso not accepted by lotw

Maybe I'm lost, but there isn't a version number. Just references "C:\Progam Files\TrustedQSL\tqsl.exe".

I'm looking In the "DXKeeper QSL Configuration" window, in the " LoTW" tab. Got there from the "QSL" tab of the DXKeeper main window.

In the TQSL program, it says version 2.5.1 and Configuration Data Version 11.9 Update reports I'm at the latest versions.

Thanks!
Norman

On April 5, 2020, at 12:37 PM, Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

Trying to do this, but in step 2, the check box for "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ On the "QSL Configuration" window's LoTW tab, there is a TQSL panel at the bottom.

+ What version number appears to the immediate right of "TQSL" in the panel's caption?

+ What is present the panel's "TQSL.exe pathname" box?

73,

Dave, AA6YQ










--
This email has been checked for viruses by AVG.
Re: qso not accepted by lotw

 

There is nothing in that location on my system. Just has TQSL with the surrounding border.

On April 5, 2020, at 5:25 PM, Dave AA6YQ <aa6yq@...> wrote:

I emailed you a screenshot that highlights the location of the TQSL version number I'm asking you to report.

73,

Dave, AA6YQ

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Norman Heyen
Sent: Sunday, April 05, 2020 5:58 PM
To: DXLab@groups io
Subject: Re: [DXLab] qso not accepted by lotw

Maybe I'm lost, but there isn't a version number. Just references "C:\Progam Files\TrustedQSL\tqsl.exe".

I'm looking In the "DXKeeper QSL Configuration" window, in the " LoTW" tab. Got there from the "QSL" tab of the DXKeeper main window.

In the TQSL program, it says version 2.5.1 and Configuration Data Version 11.9 Update reports I'm at the latest versions.

Thanks!
Norman

On April 5, 2020, at 12:37 PM, Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

Trying to do this, but in step 2, the check box for "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ On the "QSL Configuration" window's LoTW tab, there is a TQSL panel at the bottom.

+ What version number appears to the immediate right of "TQSL" in the panel's caption?

+ What is present the panel's "TQSL.exe pathname" box?

73,

Dave, AA6YQ










--
This email has been checked for viruses by AVG.
Re: qso not accepted by lotw

 

I emailed you a screenshot that highlights the location of the TQSL version number I'm asking you to report.

73,

Dave, AA6YQ

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Norman Heyen
Sent: Sunday, April 05, 2020 5:58 PM
To: DXLab@groups io
Subject: Re: [DXLab] qso not accepted by lotw

Maybe I'm lost, but there isn't a version number. Just references "C:\Progam Files\TrustedQSL\tqsl.exe".

I'm looking In the "DXKeeper QSL Configuration" window, in the " LoTW" tab. Got there from the "QSL" tab of the DXKeeper main window.

In the TQSL program, it says version 2.5.1 and Configuration Data Version 11.9 Update reports I'm at the latest versions.

Thanks!
Norman

On April 5, 2020, at 12:37 PM, Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

Trying to do this, but in step 2, the check box for "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ On the "QSL Configuration" window's LoTW tab, there is a TQSL panel at the bottom.

+ What version number appears to the immediate right of "TQSL" in the panel's caption?

+ What is present the panel's "TQSL.exe pathname" box?

73,

Dave, AA6YQ










--
This email has been checked for viruses by AVG.
Re: something changed

 

+ AA6YQ comments below

I've been using DXLabs for over 10 years with great success. I love the program. But I just tried the instructions Dave gave for the question of"QSO's not loading to LOTW" for one contact that has been giving me trouble. I'm not worried about that but this caused a problem that I would like to fix. My DXView always filled in with all the info for worked or confirmed without any problem. Now, It's only putting certain contacts in. So my spot collector which I had filtered to only show a needed all time or mode country is showing a lot of spots in green (meaning I need it) and I know I don't. Any way to get DXView back to showing all QSO's that are worked and/or confirmed?

+ As a first step,

1. terminate SpotCollector

2. at the bottom of the "Check Progress" tab of DXKeeper's Main window, click the Recompute button

3. does DXView now display correct DXCC status?

If not, what's an example of an entity for which DXView is showing incorrect DXCC status?

73,

Dave, AA6YQ
Re: qso not accepted by lotw

 

Maybe I'm lost, but there isn't a version number. Just references "C:\Progam Files\TrustedQSL\tqsl.exe".

I'm looking In the "DXKeeper QSL Configuration" window, in the " LoTW" tab. Got there from the "QSL" tab of the DXKeeper main window.

In the TQSL program, it says version 2.5.1 and Configuration Data Version 11.9
Update reports I'm at the latest versions.

Thanks!
Norman

On April 5, 2020, at 12:37 PM, Dave AA6YQ <aa6yq@...> wrote:

+ AA6YQ comments below

Trying to do this, but in step 2, the check box for "Permit uploading of QSO's already uploaded to LOTW" is greyed out.

+ On the "QSL Configuration" window's LoTW tab, there is a TQSL panel at the bottom.

+ What version number appears to the immediate right of "TQSL" in the panel's caption?

+ What is present the panel's "TQSL.exe pathname" box?

73,

Dave, AA6YQ
something changed

 

I've been using DXLabs for over 10 years with great success.? I love the program.? But I just tried the instructions Dave gave for the question of"QSO's not loading to LOTW" for one contact that has been giving me trouble.? I'm not worried about that but this caused a problem that I would like to fix.? My DXView always filled in with all the info for worked or confirmed without any problem.? Now, It's only putting certain contacts in.? So my spot collector which I had filtered to only show a needed all time or mode country is showing a lot of spots in green (meaning I need it) and I know I don't.? Any way to get DXView back to showing all QSO's that are worked and/or confirmed?
Thanks, Jerry K9PY
Re: Prop View

 

+ AA6YQ comments below

In the error box it is saying the same site..

So huh? Now what?

+ What happens when you use your web browser to navigate to



?

73,

Dave, AA6YQ
Re: Launcher slow to load

 

On 05/04/2020 20:36, Kurt Cathcart wrote:
Oddly enough,? It turned out to be one of the instances of Windows Host Process.? I would have put money on Windows Security but Launcher seems to run well with that enabled.

Both Windows Host Process point to rundll32.exe.? I'm not sure what I'm losing by having that disabled.


-Kurt, KR2C
Kurt,

the Windows Service Host Process is how MS Windows runs background services. rundll.exe is a process that can run one or more DLLs which is how services are deployed. It is tricky to work out which service is interfering with normal operation as each Service Host process will be running many of them. There are plenty of good resources on-line on how to diagnose which service is causing problems. Steer clear of the copious on-line guides that show you how to disable nearly all background service processes to get a really fast system, doing that is not wise as many services do useful tasks while not interfering with user applications.



--
73

Bill

G4WJS.
Re: Prop View

 

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In the error box it is saying the same site..

So huh? Now what?
Joe
WB9SBD
On 4/5/2020 1:23 PM, Dave AA6YQ wrote:

* more AA6YQ comments below

Same thing

* That implies that the "security problem" exists at the web site that PropView is consulting to obtain the current sunspot number,
the URL for which you will find in the "Prediction URLs" panel on the Configuration window's Prediction tab.

* My instance of PropView specifies



* and does not report any error.

        73,

              Dave, AA6YQ

On 4/5/2020 12:50 PM, Dave AA6YQ wrote:


	+ AA6YQ comments below
	
	Ok No images,,
	
	It is telling me that it can not download the sunspot numbers from,.....  security problem
	
	+ As a diagnostic step, reboot Windows into "Safe mode with networking", and then start PropView. Any change in behavior?

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