+ AA6YQ comments below
I started DXLab today and got a pop-up error message that Commander could not start because the program didn't exist or couldn't be
found.
+ That's likely because your anti-malware application erroneously decided that Commander was infected and removed it. Either you
didn't have your anti-malware application configured to consider Commander to be "safe", or you had it so configured but it removed
Commander anyway, in which case it is defective.
+ Please do not delete or uninstall anything.
+ As a first diagnostic step, run the "Remove a program" applet on the Windows Control Panel; is Commander present on the list of
installed applications? (Do not remove any applications)
+ As a second step, assuming that the file
CI-V Commander.exe
+ that you created in your Commander folder is still present, terminate and then restart the Launcher. Then make an image capture of
the "DXLab Apps" tab of the Launcher's Configuration window, attach the capture to an email message, and send the message to me via
aa6yq (at) ambersoft.com
That being said, do I need to reinstall DXLab?
+ Absolutely not! Depending upon your response to the question above, it may be necessary to uninstall and re-install Commander;
we'll see.
If so, will all the settings be lost? Or is there a way to back up all the Settings before reinstalling?
+ Uninstalling and re-installing a DXLab application does not remove its settings from the Windows Registry, but you should be
backing your settings as a matter of basic hygiene. See
<>
73,
Dave, AA6YQ
