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Re: Having problem connecting DXLab Commander with Flex 6400!


 

+ AA6YQ comments below

New user here.

+ Welcome to DXLab, Roland!

Was able to install DXLab applications and had no problem connecting Commander to the Flex 6400, by specifying the IP and Port address. Upgraded to the new Commander today and I have lost the connection.
Followed documentation to run older exe file to no avail.

+ What happen when you run the previous version of Commander?

If I go to ports and select a port with 19200 - 8,none,2,off,on, nothing connects.

I am running Windows 11 and did not upgrade. Failed to do a restore point before upgrade of Commander.
I am at a lost! Any ideals what I can try.

+ Commander 16.0.3 successfully connects to my Flex 6500 via TCP. So that I can see what's going on, please do the following:

1. start Commander

2. on the Configuration window's General tab, check the "Log debugging info" box

3. terminate Commander

4. start Commander

5. wait 1 minute

6. on the Configuration window's General tab, uncheck the "Log debugging info" box

7. attach the errorlog.txt file from your Commander folder to an email message, and send the email message to me via

aa6yq (at) ambersoft.com

73,

Dave, AA6YQ

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