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Hi all, I recently signed on with a friend to a "family plan" which is an excellent deal if there are enough people sharing the cost. Here is Ancestry's official help page about it:?.?

I was not fully aware of what cancelling my current plan would do, and have some suggestions about what you might want to consider and actions you can take in advance to make the transition easier if you decide to do it.

First, if you use the Chrome browser and Gmail, as I do, it is possible to create an alternate form of your email which Ancestry.com will accept as "new" for the purposes of creating a new account. There is now way to seamlessly transfer the account you now have to the new plan, which is unfortunate. The email I used before was "valorie.zimmerman@...." The "new" one is "ValorieZimmerman+Ancestry@...." I don't know if other email providers have an equivalent way that Ancestry accepts, but I do have a new working account with that longer email.?

But, I immediately lost access to my old account once I clicked "cancel" and accepted?my invitation. This is not what I expected, since normally when you cancel, it only means that it will not auto-renew.

All was not lost, though! The next day I visited a friend who offered to help me with my Swedish research; I'm 1/4 Swedish. When I opened my travel laptop to Ancestry.com, it was logged into my old account! So it was Chrome locking me out, not Ancestry. Had I tried logging in after cancelling from a different browser, I could have done then what I have done today, using that little laptop.

1. Create a document accessible everywhere you will need it with the details of your account.?

2. Download a gedcom of each of your trees.

3. download your DNA data, and that of any other kits you manage.?

4. Invite your new account as editor to your old trees; make your old account an editor of your new tree as well.

5. Make your new account Manager of each DNA kit over which you have control,?including your own.?

It is possible that making a tiny new tree is good enough, and leaving your DNA kits linked to your old tree would be fine, once you are editor using your new account. But I had already uploaded an old gedcom, and since I have ProTools, I can use that to merge duplicate profiles, check for other errors, etc. So far, so good there. It did mean I needed to re-invite?some folks to the new tree.?I named my new tree?ZimmermanCowanNew so I wouldn't confuse them. Old one is named?ZimmermanCowan11-11-2017.

One wrinkle is that the Valorie Zimmerman who manages the DNA kit of Valorie Zimmerman, is not seen by Ancestry as the tester. I don't know if this will make a difference long-term or not. And I don't know what will happen with messages sent to my old account once it reverts to "free account" status. I have a feeling I may have to buy a new kit in order to get those cool new DNA hints in the tree and profiles.?

Has anyone else done this? If so, did you have a different experience? I would be interested to hear about it.

All the best,?

Valorie