That strikes me as unethical.
You received a kit product, and damaged it by not following the instructions.
Generally, when buying a kit from most any vendor that you put together,
you don't get a refund when you screw up.
At these prices hfsignals is not making much of a profit per unit.
They can't afford to go along with that sort of thing.
And I doubt they will.
Unless you agree to pay a $129 "shipping and handling fee".? ;-)
Which may not be a bad option if this thing really got trashed.
Jerry
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On Sun, Sep 8, 2019 at 08:39 AM, <gustav316@...> wrote:
Luckily I purchased everything on a card with purchase protection that covers damage to products within 120 days of purchase, so I may just submit a claim and repurchase the kit new. Kind of the unsophisticated way out, but I probably do not have the experience necessary to diagnose and repair the radio. I¡¯ll check these items and see if I can¡¯t get it working, but I may just chalk this up as a loss. Thank you for the educated insight on the issue - very much appreciated!
best,
Gus
W9SSN
