I would agree that there is a defect in the design on that case. I have a case with a 2.8" display and the 3 receptacles are too close to the bottom.
First applied tape to the bottom of the case and then went over the board with a fine nippers to remove all the points then added 3 layers of tape and finally went about 4 months without a short. It appears when the jacks are plugged into the receptacle. The holes on new parts should be moved up a small amount.
The Indian case is well constructed with good accessibility and construction but the layout leaves something to be desired. Don't get me started on having the main switch on the back.
_Dave_ AD0B