Rick,
You did something differently than you should have.
Everything is set up in the 64-bit OS Image and such a problem is out of the question.
So could you tell me what you did to get a 64-bit OS?
Installing 64-bit sbitx on a 32-bit OS is not a solution.
Since you wrote it in bold, we won't know more about how you tried to fix this error. We are users, just like you.
--
Gyula HA3HZ