Michael,
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I suggest filing a claim with HFSignals on their website.
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Alternatively, you could purchase a replacement with headers on Amazon:
Converter:
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Header:
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You will have extra parts.? I do not know of a lower-count choice on Amazon.??
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The output needs to be set to 5.2 volts using the variable setting.? Unless you have experience with electronic repair, I suggest you get the correct part preset from HFSignals.
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Some posts point out the shortcomings of the supplied converter, especially if going to the 64-bit upgrade.? I suggest installing a higher current device if you want to upgrade like this one:
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73
Evan
AC9TU
