开云体育

ctrl + shift + ? for shortcuts
© 2025 开云体育

Re: Post Sales Support


 

开云体育

How did you contact them?

Get


From: [email protected] <[email protected]> on behalf of James Todd <toddjam@...>
Sent: Tuesday, June 11, 2024 2:07:08 PM
To: [email protected] <[email protected]>
Subject: Re: [BITX20] Post Sales Support
?

I had virtually the same problem. The unit stopped operating after about 20 minutes, with no power out. Then repositioning the box on its back restored partial power, about 18 W on 80 m, dropping to about 1 W on 10. Others have reported similar experiences with sudden loss of power out. My guess is that this is related to thermal expansion and contraction of the circuit board—compromising SMDs or solder joints in the driver section—due to heating of the finals.?

I contacted the makers, and they sent me a new unit, which had a receiver problem. I’ve sent both of them back. Hopefully, I can get one that works. I suggest you also contact the makers. I think they have a serious quality control issue, and could end up with serious customer relations issue. ?

Jim

?

Join [email protected] to automatically receive all group messages.