The issue isn't with the shaft lengths of the encoders. the problem is that they use the threaded body of the encoder to mount the board to the case.
unfortunately, the height of the connector against the panel is greater and the board is bent when they attempt to tighten the nuts. Since they cannot properly tighten the nuts, Everything is under tension and the stresses are transferred to the base of the encoders. Mine began to skip and show erratic steps and now the tuning encoder only works when it wants to.?
I removed the tension from the board and the tuning encoder began to function again, but I assume it is damaged now.?
