As
long as you're happy that's all that matters. Good to hear that the supplier was
eager to step up and take care of any problems you had.
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I think it is really a matter of getting what one pays for and that it
would be unfair to blame the supplier. It is generally understood that between
the Chinese factory and the buyer the box get's transshipped many times and
bounced about, and things do come loose. Usually the first time the box gets
opened is when it reaches the buyer and he does the 'quality check' at this
end. I have seen one supplier who for ?100 offers to open the box and
'prepare' the lathe, but whether that includes a full functional test, I don't
know. When I first looked at the Chinese lathes it was suggested that the best
way of looking at them was as a 'kit of parts' and one has to be prepared to
do some work on them. The fact that I, an 'expert' after one whole days
experience, managed to clear all the problems, shows that they were fairly
simple to resolve.
I think the best approach is to examine the box on
the pallet for any external signs of damage, before signing the carriers
paperwork. The polystyrene packing is very thin, but bruises should show up on
the outside of the cardboard box. After unpacking photograph anything you
don't like and immediately inform the supplier.
In this case the
supplier was really on the ball and helpful and I would recommend them to
anyone. They even told me to keep the two undersized tool holders and
immediately sent me the correct replacements. So I have nothing but praise for
the supplier and do not think it would be fair to penalise them in any way. I
am a happy customer.
--- In 7x12minilathe@...,
"Michael Jablonski" wrote:
>
> Sounds like
a lot of problems right out of the box.(Snip}.
