Dave Hallikainen
HF isn't my favorite place to go right now.? I have been struggling with the idea of buying Chinese stuff for a while opting to buy used whenever I can.? I am a member of the Insider Track Club so I get those coupons.? Last weekend I used the 25% coupon for a trolley for an overhead lift in my shop.? While I was there I saw they sell replacement pumps for compressors.? My compressor died last week.? I asked the cashier if the coupon would apply to a replacement compressor pump and she said yes.? The coupon says compressors are excluded but doesn't say anything about compressor parts.? I wasn't ready to purchase since I wanted to compare the specs of my dead shop compressor to what they had.? The coupon says it is only good for 1 purchase per day.? The cashier confirmed that I could come back the next day and purchase the pump and receive the 25% discount.? So on Sunday I altered my schedule and went back to purchase the pump and some other items.? When I checked out the cashier did not apply the discount to anything even though he had my Insider Track info.? I pointed this out and he reluctantly applied the discount to a low price item.? Again I told him it should be applied to the higher priced pump.? He refused saying it wasn't covered under the coupon.? I told him about what I had been told the day before and he still wouldn't budge and in fact?was growing more surly?by the moment.? Without the discount I did not complete the transaction.? When I got home I called HF customer service and explained the situation.? I was told the district manager would call me to make it right.? He has not called. The bottom line is I have been struggling with the whole concept of continuing buying Chinese junk which is contrary to the interests of the US for quite some time.? HF actions last weekend made stopping (at least minimizing) buying Chinese stuff a lot easier. On Thu, Jan 7, 2021 at 9:58 AM Larry Hoelscher <lgh1330@...> wrote:
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