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reading linux logs ?


 

Hi all never had to look at TWS logs before but now I need to. The issue is that I have NO idea how to do this. I am running a tws desktop on a linux laptop which I can access the drive on BUT I have No idea what I am looking for. I thought I could get the name of the api log file from the launcher but no luck.

2022-12-20 21:00:21.540 [SA] INFO  [JTS-PostAuthenticateS2-19] - performLogSwitch() [force=false]
2022-12-20 21:00:21.657 [SA] INFO  [JTS-PostAuthenticateS2-19] - Switching to a new encrypted log..

So what's the way to FIND the file and how can I view it please? If I have to DECRYPT it how do I go about doing that. thanks for any help


 

Doing this via GUI is rather easy... select the menu option ACCOUNT, DIAGNOSTICS, then TWS Logs. It should be somewhat self explanatory from there.


 

In more recent TWS versions, log decryption and export moved to Help -> Troubleshooting -> Diagnostics.

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On Tue, Dec 20, 2022 at 10:54 PM, buddy wrote:

Doing this via GUI is rather easy... select the menu option ACCOUNT, DIAGNOSTICS, then TWS Logs. It should be somewhat self explanatory from there.


 

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I did look at this before asking but when I ran the "export diagnostics" it just sat there for about an hour. How do you use this system please??


On 12/20/22 22:54, buddy wrote:

Doing this via GUI is rather easy... select the menu option ACCOUNT, DIAGNOSTICS, then TWS Logs. It should be somewhat self explanatory from there.


 

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I looked at that before posting and the "export diagnostics" just sat there for about an hour. Is there no other way to look at the logs?

On 12/20/22 23:56, ´³¨¹°ù²µ±ð²Ô Reinold via groups.io wrote:

In more recent TWS versions, log decryption and export moved to Help -> Troubleshooting -> Diagnostics.

´³¨¹°ù²µ±ð²Ô

On Tue, Dec 20, 2022 at 10:54 PM, buddy wrote:

Doing this via GUI is rather easy... select the menu option ACCOUNT, DIAGNOSTICS, then TWS Logs. It should be somewhat self explanatory from there.


 

I replied in your other topics "IO broken pipe anyone seen this recently" with a procedure that might help get you decrypted TWS AP logs.

Just come make this post complete, I am not aware of any other way to decrypt/look at the TWS/IBGW log files. You would need the decryption key (plus specifications of exactly what encryption was used) and that is, as far as I know, not available.

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thanks J replied to other thread so now can say this one COMPLETE. excellent help thanks