Hi,
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I am trying to retrieve historical price data of a few FOREX currency pairs: mainly AUDCAD, EURUSD and EURGBP.
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Since November 25th, I am unable to retrieve historical TICK data via API. Before that date, I was able to download any price even going back to 2022.
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When trying to download TICK data, I am getting the following error:
Historical Market Data Service error message:HMDS query returned no data: <SYMBOL@TYPE OF PRICE>
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I get the error regardles if it's:
CASH or CFD
IDEAPRO or SMART
ASK BID BID_ASK_MIDPOINT price
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What I tried:
1. I tried and I CAN download 30 SEC candles meaning that it is not a problem with the code, connection or ports.
2. I used another account and another IP.
3. I tried different DATE formats, e.g. yyyyMMdd-HH:mm:ss
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I am running out of options.
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Can you please help me understand what might be the problem?
