I got an email response from NanoRFE support with some concerning information. They suggested that the hardware version of my SAA2N "is a clone" and many users have reported issues with it. I was puzzled because I did my research (or at least I thought I did), and all sources online said there's enough bad clones out there and if you're in the US avoid this by buying from R&L electronics. NanoRFE support pointed me to their website which has a listed of suppliers selling clones. To my surprise R&L electronics is on that list and they're noted to "keep selling clones despite not being asked to by the original developers". If this is indeed true I am very disappointed in R&L and will be giving them a call to discuss a possible resolution.
