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Printing problems with IOS update

 

Hi Everyone,

I’m hoping one of you can point me in the right direction to solve this problem. I see HP charges for customer service calls beyond the warranty and I’d like to avoid that, if possible.

Since updating to the latest IOS on my iPad and iPhone , I’m no longer able to print. I’m using an HP Envy 4512. From the printer, I see it’s on the network, but when I try to print I’m told “printer not found.” I have unplugged the modem, the router, and the printer, waited 10 minutes before plugging them back in. No luck. I’m on Spectrum for internet.

I’ve, also, done some google research and don’t see that anyone else has had the same problem.

Thanks, in advance, for any help you might give me.

Penny Youngman
 

Penny,

I had the same thing a few months ago with an Epson printer. I finally deleted the printer & reinstalled. That solved the problem.

John

On Feb 21, 2025, at 3:07?PM, Penny Youngman via groups.io <pyoungman@...> wrote:

?Hi Everyone,

I’m hoping one of you can point me in the right direction to solve this problem. I see HP charges for customer service calls beyond the warranty and I’d like to avoid that, if possible.

Since updating to the latest IOS on my iPad and iPhone , I’m no longer able to print. I’m using an HP Envy 4512. From the printer, I see it’s on the network, but when I try to print I’m told “printer not found.” I have unplugged the modem, the router, and the printer, waited 10 minutes before plugging them back in. No luck. I’m on Spectrum for internet.

I’ve, also, done some google research and don’t see that anyone else has had the same problem.

Thanks, in advance, for any help you might give me.

Penny Youngman

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