LAist, Southern California Public Radio, a member-supported public media network who provides the highest quality news and information service on air at LAist 89.3, online at LAist.com, and through LAist’s Live Programming & Events, is looking for a full-time Audience Experience Manager.

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This individual will manage the patron journey for events inclusive of event-related communications, ticketing, and audience services for SCPR’s forum programs and live events platform. Events take place virtually, in-person in the Crawford Family Forum (CFF) at Southern California Public Radio’s Mohn Broadcast Center, and off-site in the communities of Southern California.

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The Audience Experience Manager is responsible for managing event-related promotions and communications, box office and RSVP processes, data tracking, and developing key audience insights and metrics for success in collaboration with other teams in support of SCPR goals. The Audience Experience Manager will serve as a principal point of contact to the general public and is therefore responsible for being an ambassador for LAist and SCPR and ensuring a welcoming, trustworthy and professional atmosphere. They will provide support to the logistical implementation of on-site, off-site, virtual, and hybrid events and coordinate additional uses of the facility, including choices among competing priorities.?

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For more information about the position and to apply, visit .

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