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Locked bounced messages
E-mails for all groups.io groups that I subscribe to including this group are getting bounced for the following reason:
550 5.7.1 [C10] RBL restriction: Blacklisted by Internal Reputation Service - 66.175.222.12 What does reason mean? I am unable to find anything to fix this. What do I need to do stop the bouncing? |
It means that IP address has been marked as being used to send lots of spam, so it¡¯s turned off for email purposes. How your email got involved depends on whether that¡¯s actually your IP address, and how you send email.
If your Internet Service Provider is cableone.net (from your email address), they¡¯re probably the place to start to get it resolved. Bob On Aug 4, 2018, at 11:01 AM, Craig Goodyear <cjhs22a@...> wrote:-- Bob Jacobsen rgj1927@... |
Hi Craig,
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?? There is a detailed help here which explains how Groups.io handles bouncing emails :- ?/static/help Regards John Russell On Sat, Aug 4, 2018 at 10:29 PM, Craig Goodyear wrote: Thanks for the response. The IP address shown is not for my IPS (calbeone.net). I will attempt to contact cableone.net. |
John and Bob,
Thanks for the suggestions. I have reviewed the help section for bouncing. I am unable to find any information that addresses being bounced due to being blacklisted. The bouncing discussed is for e-mail that can not be delivered to the member. I have contacted my ISP. They don't see anything wrong with the e-mail address that I am using. It has a very low volume of messages. They say there is nothing they can do and suggested that I contact groups.io for assistance. I have searched the groups.io site and can not find any way to rectify this type of bounce or a way to contact groups.io. Could one of this group's moderators give me some additional guidance? Will changing my e-mail address rectify the problem? Craig |
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