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My spouse finally got his Optum debit card FEB 1st, 2 wks after I rec’d mine. So much for using it to pay copays in Jan. Optum said they hadn’t rec’d the feed from VB. Don’t know how that’s

Wondering how this ended up for you & your spouse Brian? My husband & I are both retirees as well (w/71 yrs of combined service). When IBM settled the pension class action in the 90’s, he had 25 yrs

No FHA funds yet.? Both accounts still show $0.00 so I called Optum again and was told maybe funds would arrive after Feb 17th.? Isn't this a great process?

I called Optum bank and was told my funds would NOT be available until after February 1st, and that while I could submit my yearly reoccurring reimbursement requests now it would probably be best to

I signed on to mine yesterday and saw the yearly amount (I am using the Essential Plan) and the once IBM payment in there fine.? It also showed money taken out for one prescription.? You'd better

It’s now Jan 23rd & my IBM spouse still hasn’t rec’d his HRA debit card. Called Optum who said it was just mailed Jan 19 (from Salt Lake City). This transition to UHC might be worse than the

Any idea as to when FHA fund balances will be transferred from ViaBenefits/IBM and show up at Optum?? Logging into my Optum portal has shown two perpetual accounts with zero balances for several

My wife is still waiting for her snail-mail packet from UHC.? Turns out IBM screwed up the address they sent to Optum Bank.? Not the IBM I worked for, and thankfully retired from.

10-15 days just to post the trans is insane. How long to actually get reimbursed? I doubt IBM even asked these kind of details. I’d contact the ESC & file a complaint. If that doesn’t work,

Seems UHC (via Optum Bank) is trying to make the initial interactions I had with VIA look good.? OP Rep informed me it will take 10-15 days for a submitted claim to be posted as a transaction on my

Acclaris is still handling SHAP reimbursements & claims go thru your Via benefits acct. I just submitted my 4Q claim ?

No...try VIa .they now handle SHAP. -- John B.

I have talked with the CSRs on this and reimbursement is going to be the equivalent to what we had on VIA, A Recurring Premium Expense, e.g., Medicare Social Security deduction or other or similar

Try ACCLARIS [email protected]> wrote:

Does anyone know if the SHAP program is continued in 2023?? ?The OPTUM folks don't have a clue - never even heard of SHAP.

You should have received or should be receiving an HRA package from IBM. It contains 2 forms for reimbursement. 1. Recurring Premium Expense Reimbursement Request and 2. Retiree Claim for

I received a bill from UHC for $131.50 for the first month of the 2023 C plan.? How do I get that paid from my FHA balance? I've not received anything from IBM about procedures after ViaBenefits goes

When I went through the sign-up process I was told since I wanted the Enhanced plan, I've be getting a $131.50 subsidy? from IBM and my monthly cost would be $0. My wife, has 'access only' and no IBM

My understanding is that you don't get the $3000 anymore but get free insurance except you do get some money back if you take the low end option, plus the one time $1200 for signing up this year (I

start with https.\\? ?-- need the s at the end for security Ruth Peak