I submitted wife's Medicare recurring premium the first week of February and it was processed for both Jan. & Feb.within a few days (weekend was involved). I don't submit any claim for mine as I am eligible for SHAP. At the end of the year, when I have received the $900, I file for the difference if there was any funds left in my HRA for the year. If you retired after 1996, you aren't eligible for SHAP. On the back page of the SHAP form, it discusses eligibility. You can download a copy of the form here: ?
It is the 3/22 form the latest version. A duckduckgo (or google) search will turn up an older version, but still has the same requirements on the back page regarding retirement year. BTW, keep in mind, VIA is the go-between us and Acclaris, If you had a NetBenefits account before, it no longer worked for me.
Edited to remove period added to link address. Apparently, there is a bug in it ignores spaces after a URL and adds whatever follows to the URL resulting in a bad link.