Hi all, wondering if getting the extended warranty on the phase perfect is worth the money? Has anyone had any issues? It’s around $300, just wanted to get your input, thanks!

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Hi Joshua,

In my understanding the PP is mainly semi conductor based.? As a Product Manager for Siemens I learned that the product failures follow a "bathtub curve" with relatively high product failures initially followed by a low rate and then increasing again significantly toward the end of the design life.? So in general I would be critical as to the fair pricing of an extended warranty on such a product unless it is covering you beyond? the usual 2-3 years.

The more critical question is whether you can take the risk regardless of fair pricing.? Can you afford to replace the unit without an impact to your business in a couple of years in the (unlikely based on their reputation) event of failure?? In general, you should only insure bigger risks you cannot afford to cover yourself.? Think of it as another product the manufacturer will bottom line make money on across the portfolio.? Unfortunately for you it will be one of two outcomes and you don't have the portfolio effect of large numbers.? But don't expect PP to loose money on the insurance overall.

Best,
Johannes

I was involved in a discussion over at sawmill with a guy who is having to replace his capacitors in Phase Perfect once a year.? He uses multiple 3-phase CNC machines that really stress the startup capacitors as the spindles are constantly spinning up and braking.? The capacitors in his Phase Perfect only lasted 2 years:



Otherwise, yeah, it's "mostly" semi-conductor based.

Thanks,
Aaron

My PP is nearing 20 years old, and I've never had a problem.? ?It sits outside without cover (gets rained on) and the powder coating is peeling in a few places however.?

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My PP is also 20 years old and I have had no issues and never had to replace the capacitors.?

I was told by PP that generally higher startup loads and the PP loaded to the upper end of its rating will ?potentially cause the Capacitors to fail sooner in the older units, the more recent (maybe past few years, can’t remember) not as much because they have changed the way the current is handled. So for me I have a 10hp pp (maybe 10yrs old) and i start my 18hp Widebelt so he said to expect to change them at some point. Unless your worried about down time ( I am not) he said wait until you see issues then order the caps.