It is perhaps time to highlight once more that many so-called USB cables that seem to suit the FA-VA5 are actually?
"charge-only" cables,
meaning they cannot be used for connecting the FA-VA5 to a PC because they lack the actual USB signal connections. The controlling software will come up with a
"device not found" message.?
Only genuine USB cables will allow the PC control of the FA-VA5. Unfortunately, the "charge-only" cables usually have no distinct mark to recognise them.
We just had another case here where a user had a "charge-only" cable and went to great lengths to cure the problem elsewhere, until we told him about the cable issue.
best regards
Dieter, VK3FFB