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FW: Has AudibleSync been resolved for older Stream devices? What about Stream 3?

 

Again I think this came via David Goldfield's list, but feeling a bit overwhelmed buy amount of stuff coming in from that source. Sounds like good news, and we can but hope Amazon.Audible relents over other players presently locked out of being able to play audible books.


Ray.


Re: Has AudibleSync been resolved for older Stream devices? What about Stream 3?
From: Mathieu
Date: Thu, 02 Feb 2023 07:38:47 PST
Hello!
So yes, here's an update on AudibleSync.
Monday, I started getting some reports from customers that they were actually able to activate Stream 2 and VRTreks. I wasn't sure if this was the case or if it was just that they had an old SD card with a prior activation file, so I had some of our people internally test it out.
It turns out, it seems like Audible did fix the issue for the Stream 2 and the Stream 3!
I sent my contacts at Audible an email to thank them and enquire about the status for the Stream 3, but I have not heard back.
I was also sent a page (to the France's support site) that mentions a "VR Stream MSC 3" being supported. That is news to me. So we're finishing up the launch right now, polishing the last few features and whatnot, but right after, we'll be able to finish up the work (as I said before, we did the bulk of the work, but there are some things to finalize that we had put on ice because we didn't know if we'd get ever support) and test it.
As it stands, IF (and that's a big IF) indeed, they did what they had to and AudibleSync IS compatible with the Stream 3 MTP, we should be able to launch Audible support sometime in the spring (probably in April). Had we had more communication from them before, it could've been ready for launch probably... but hey, a month or two after isn't the end of the world. :)
Final note: a person working at Amazon in a different department did reach out to me Monday night and offered to send my contact information to some other folks at Audible that may be able to help. I gave her my work email but I have not heard anything since, but at least, there are some people who seem willing to make this move forward!
Mathieu
Sent from Mail for Windows
 

I have the same letter to Ray. I guess we'll have to wait and see what happens. Hopefully audible will make it easier for us to get the books. It's not in their interest to do nothing. As I bet most of their customers are blind people. Best Mrs Villa

----- Original Message -----
Again I think this came via David Goldfield's list, but feeling a bit
overwhelmed buy amount of stuff coming in from that source. Sounds like
good news, and we can but hope Amazon.Audible relents over other players
presently locked out of being able to play audible books.


Ray.


Re: Has AudibleSync been resolved for older Stream devices? What about
Stream 3?
From: Mathieu
Date: Thu, 02 Feb 2023 07:38:47 PST
Hello!
So yes, here's an update on AudibleSync.
Monday, I started getting some reports from customers that they were
actually able to activate Stream 2 and VRTreks. I wasn't sure if this
was the case or if it was just that they had an old SD card with a prior
activation file, so I had some of our people internally test it out.
It turns out, it seems like Audible did fix the issue for the Stream 2
and the Stream 3!
I sent my contacts at Audible an email to thank them and enquire about
the status for the Stream 3, but I have not heard back.
I was also sent a page (to the France's support site) that mentions a
"VR Stream MSC 3" being supported. That is news to me. So we're
finishing up the launch right now, polishing the last few features and
whatnot, but right after, we'll be able to finish up the work (as I said
before, we did the bulk of the work, but there are some things to
finalize that we had put on ice because we didn't know if we'd get ever
support) and test it.
As it stands, IF (and that's a big IF) indeed, they did what they had to
and AudibleSync IS compatible with the Stream 3 MTP, we should be able
to launch Audible support sometime in the spring (probably in April).
Had we had more communication from them before, it could've been ready
for launch probably... but hey, a month or two after isn't the end of
the world. :)
Final note: a person working at Amazon in a different department did
reach out to me Monday night and offered to send my contact information
to some other folks at Audible that may be able to help. I gave her my
work email but I have not heard anything since, but at least, there are
some people who seem willing to make this move forward!
Mathieu
Sent from Mail for Windows

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