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TSR-310 xPanel test

 

Hi All,
I'm testing a system in my lab that I upgraded from an older version, and I'm having issues testing the TSR-310 files.
I basically get the 'homepage' frame but none of the programmatically controlled elements show up.?
The IPTable shows it online, and if I use an IP-ID from a TSW, I get some activity.

Just wondering if anyone has seen issues with TSR/xPanel...TIA!
 

We've had some issues with TSR-310s and Ruckus APs that manifested as the TSR-310 being unresponsive and then randomly "catching up" on all the missed presses.

Your description sounds more like what happens when something isn't right with Authentication/SSL/SetCSAuthentication. Does the TSR's IP Table show online?

The bit about using a IP-ID from a TSW makes me doubt the relevance of my issues. Is the .sgd the program is referencing what is loaded on the TSR?
 

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Yes I had this problem too. From memory I converted it to a different panel file that worked to test

Tim Greenbank

Control Systems Engineer


On 11 Oct 2022, at 06:48, Jonathan Troutman <jonathan@...> wrote:

?We've had some issues with TSR-310s and Ruckus APs that manifested as the TSR-310 being unresponsive and then randomly "catching up" on all the missed presses.

Your description sounds more like what happens when something isn't right with Authentication/SSL/SetCSAuthentication. Does the TSR's IP Table show online?

The bit about using a IP-ID from a TSW makes me doubt the relevance of my issues. Is the .sgd the program is referencing what is loaded on the TSR?

 

TSR-310 doesn't support XPanel emulation; official stance is that you need the physical remote to test at this time.

When running a TSR-310 .vtz as XPanel you won't have an option to Enable Faceplate to emulate hard buttons. Only TSR-302 .vtz has an associated faceplate.

When in SIMPL you won't have a "TSR-310 - XPanel 2.0 Simulator" definition under the list of Ethernet devices. Only TSR-302 has a "simulator" hardware definition. TSR-310 hw def isn't viable because it handles update requests / feedback differently. I'm not sure offhand if you can point it to TSR-302 simulator def to get it partially working in the meantime.

These items were being tracked in BR 739 "TSR310 - XPanel Emulator Issues - Not Updating Joins & Faceplate Missing." This groups.io thread was added to BR 739 for tracking.
 

Thanks, Dave...I always appreciate you getting us the answers that we need, even if it ticks (me) off...:)

Consistent inconsistency in the last few years has added to our suffering out here in the wild...

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