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TPMC 17 CH booting in wrong resolution


 

Hey guys, I have a TPMC17CH that is booting into 1024 x 768
resolution, instead of 1280 x 768 like it's supposed to. I've tried to
reload the firmware, but it won't take it (simply errors out).

In Setup, the display resolution doesn't show up like on a normal panel.

Is there some weird hidden file that got reset in the unit? The panel
sure isn't very usable when it's only displaying about 2/3 of the width.

Hopefully somebody has seen this before.

Thanks in advance,

Chuck


 

Have you tried loading the firmware onto a compact flash card, and then doing the update locally?

Chris

chuckd73026 wrote:


Hey guys, I have a TPMC17CH that is booting into 1024 x 768
resolution, instead of 1280 x 768 like it's supposed to. I've tried to
reload the firmware, but it won't take it (simply errors out).

In Setup, the display resolution doesn't show up like on a normal panel.

Is there some weird hidden file that got reset in the unit? The panel
sure isn't very usable when it's only displaying about 2/3 of the width.

Hopefully somebody has seen this before.

Thanks in advance,

Chuck


 

Well, I'm hosed now. I started a reload from compact flash, and
during the reboot, it simply froze for about 30 minutes. Then after
I ran out of patience and did a reboot, the display came up with a
blue screen, declaring that the registry entry for the boot file was
missing.

Time to send it back, which is what I thought would happen anyway.

Thanks for the advice.

Chuck

--- In Crestron@..., Chris Niles
<chris.niles.crestron@...> wrote:

Have you tried loading the firmware onto a compact flash card, and
then
doing the update locally?

Chris

chuckd73026 wrote:

Hey guys, I have a TPMC17CH that is booting into 1024 x 768
resolution, instead of 1280 x 768 like it's supposed to. I've
tried to
reload the firmware, but it won't take it (simply errors out).

In Setup, the display resolution doesn't show up like on a normal
panel.

Is there some weird hidden file that got reset in the unit? The
panel
sure isn't very usable when it's only displaying about 2/3 of the
width.

Hopefully somebody has seen this before.

Thanks in advance,

Chuck