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Hi All,
Anyone integrated with the AZ1000ES (new Series) AV Receiver via IP (Esp. if using the old ZA module).
If so, Have you had any issues with communications failing and needing a program restart??
My setup is a CP3 and (2) of these on a hi-end network.
Everything was working good until the client came back to the vacation home after a week, and no audio (I still don't know why this shocks me...)
AVRs were pingable from PC and CP3, and their web-GUIs were accessible, but the S# module and my sidebar TCP client (to handle volume FB) were all offline.
Rebooting the AVRs didn't fix, nor re-triggering the S# or the TCP clients. Only a hard boot fixed things. I didn't try a Program restart, but I suspect that it would have also worked...

I'm only looking to see if anyone has had similar issues or if this is a one-off or site related item...

TIA!!

Not much help here, but I seem to remember reading about these new AVRs and the old ZA modules didnt work correctly on them. Was this ever solved? I have a job with a few AZ coming up.

The only thing that the old ZA module doesn't do correctly is Volume FB. everything else is working as it used to. I have a site with a AZ3000 or AZ5000 that's been trouble-free for a year.
The AZ1000's are 'red-headed step-children' (Apologies to red-heads!) and we won't be using them again, but the control set *seemed* to be fine.
FTR, this issue could very well be something in Crestron FW or the code, as Both AVRs were offline with both the S#/web-socket and the TPC Client.

*** My post is just to make sure that there are no other items that people might have found...

Here's the primary differences that we found with the AZ-series vs the ZA-series and the Crestron Sony STR-ZA series user module.
- Volume feedback doesn't work properly as a 'Bug' in the ZA firmware response strings was fixed in the AZ-series but the ZA S# module cannot be updated since apparently no one at Crestron knows where the source code is...:( As mentioned, I'm just using a parallel TCP client (Port 33336d) to receive the volume FB. I refuse to use the CCD or Package files...
- The Web-Gui, which was one of the best elements of this line still works well; however, unlike the ZA series, you cannot access the Web-Gui on the AZ if the unit is in standby. The unit needs to be turned on via front panel or a remote command (from any source including the Crestron interface if working). then you can browse to all things... It's exhausting with all the different ways that manufacturers can make things difficult...there seems to be no end!! The AZ Web-Gui has been change and as usual not for the better. many people just do not know how to think logically anymore but it doesn't stop them from changing things, just to change things, IMO...
- Also, with the AZ1000 units, we seemed to have an issue using Static IP addresses and had to revert to Reserved DHCP, which also concerns us... It matters not as I would not use the 1000 chassis. A Sony support person told me as such also...