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I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no

I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no

Very strange your having control issue for symetrix device.

i have done some legacy, jupiter series with the actual module with good success.

have you assign correctly controller number ?

Does the controller are on the unit you are connected to ? ( with your control system) If you try to talk to a controller who is not locate on the device you are currently connected, you will not be able to control it. you will need to connect to the other device or move the controller to the device connected to your control system.


--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no

Yes I've used the old modules ont eh legacy Symetrix devices befroe as well. It looks like they have changed the protocol on the new Radius series.

--- In Crestron@..., "Raph Paf" <raphaelthiffault@> wrote:

Very strange your having control issue for symetrix device.

i have done some legacy, jupiter series with the actual module with good success.

have you assign correctly controller number ?

Does the controller are on the unit you are connected to ? ( with your control system) If you try to talk to a controller who is not locate on the device you are currently connected, you will not be able to control it. you will need to connect to the other device or move the controller to the device connected to your control system.


--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no

The Symetrix Radius, Edge, Solus, Jupiter, and 761 all use commands implemented from the SymNet External Control Protocol. Double check your controller numbers. If you can't get that working, you can scrape together the functionality you need with the Controller Set (CS) command. You can also verify the connection to the hardware with the Flash Unit command.



--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

Yes I've used the old modules ont eh legacy Symetrix devices befroe as well. It looks like they have changed the protocol on the new Radius series.

--- In Crestron@..., "Raph Paf" <raphaelthiffault@> wrote:

Very strange your having control issue for symetrix device.

i have done some legacy, jupiter series with the actual module with good success.

have you assign correctly controller number ?

Does the controller are on the unit you are connected to ? ( with your control system) If you try to talk to a controller who is not locate on the device you are currently connected, you will not be able to control it. you will need to connect to the other device or move the controller to the device connected to your control system.


--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no

They changed up the protocol. I don't have it in front of me, but I believe they changed the CSG command to just CS. I went into all the Simpl+ modules and just removed the G. No issues after that.

--- In Crestron@..., "amclain7" <alex@> wrote:

The Symetrix Radius, Edge, Solus, Jupiter, and 761 all use commands implemented from the SymNet External Control Protocol. Double check your controller numbers. If you can't get that working, you can scrape together the functionality you need with the Controller Set (CS) command. You can also verify the connection to the hardware with the Flash Unit command.



--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

Yes I've used the old modules ont eh legacy Symetrix devices befroe as well. It looks like they have changed the protocol on the new Radius series.

--- In Crestron@..., "Raph Paf" <raphaelthiffault@> wrote:

Very strange your having control issue for symetrix device.

i have done some legacy, jupiter series with the actual module with good success.

have you assign correctly controller number ?

Does the controller are on the unit you are connected to ? ( with your control system) If you try to talk to a controller who is not locate on the device you are currently connected, you will not be able to control it. you will need to connect to the other device or move the controller to the device connected to your control system.


--- In Crestron@..., "Gregg M" <jets_in_2003@> wrote:

I'm not one to ask for modules, but does anyone out there have a module to do volume and mute on the new symetrix radius series? The claim was the old crestron modules would work but no