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Samsung Auto Rotating mount - Command?


 

Hello all,

We are installing a bunch of Samsung Art TVs with the Samsung Auto-rotating mount in an install and they want to be able to change the Mount between portrait and landscape via crestron.
After a few calls to samsung support departments, I am told the only way to operate is from either the original remote (By holding down the Multiview button for a few seconds), or via IP. They of course tell me they have shared the IP command for rotate with Crestron but will not share it with me. I have heard on here that IP control on samsung is less than ideal and we usually do EXLink or IR

Anyone have any ideas or has already done this?

Thank you
Jon


 

Bringing this back up, as I wanted to see if anybody has a solution. I will be implementing next week, and it would be nice to be able to tuck the factory remote away into a drawer.
?
Thanks


 

I worked with a couple of these last summer. I couldn't find CEC, RS-232, or ethernet commands that would trigger the rotation, but it could be done with IR commands. For one TV it was the "Home" command, held for 5 seconds. For another, it was the "Multi-View" command held for 3 seconds.

Those were also only toggle commands. Opening certain internal apps on the TV would force it to a particular orientation, but it wasn't consistent enough to rely on. The dealer eventually installed magnetic contacts behind the TV to determine its position.

--- On Friday, March 14, 2025 at 12:14 PM, andy.albert wrote:

Bringing this back up, as I wanted to see if anybody has a solution. I will be
implementing next week, and it would be nice to be able to tuck the factory
remote away into a drawer.