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Poly MPTZ-10 control (eagle eye iv?)

 

I'm working with a couple poly cameras (MPTZ-10).? As I understand is, these are eagleeye IV cameras.

I'm trying to use the eagleeye control module on the application market to control them, but one camera is responding with "Commands must be between the '<' and '>' characters."

The other camera is responding in hex, but isn't moving.??

Has anyone dealt with this before?? I controlled a pair of eagleeye cameras probably 3 years ago with no problems using this module.
 

Disregard the weirdness with the '<' and '>' - in a bout of "I can't believe I trusted the installer", I found that 2 cables had different labels on both ends.

Still not able to move the cameras though!
 

Ok.? I'll leave this here for anyone in the future.? Parity is even... *facepalm*.

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