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NAX Streaming & BBC Radio Stations

 

Hi All,?

Our jobs with NAX units appear to have lost the ability to stream any of the BBC radio channels.?
We got the "Oops there's been a problem" popup so we deleted the favourites and now the BBC channels don't even show up in the search!!

Anybody have the same or have access to an NAX to see if its the same for them!

Thanks
 

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Hi Charlie

I can confirm the same on one of our sites too.

I think every one of us in the UK need to raise this immediately as it needs sorting, otherwise Crestron will be getting an awful lot of NAXs returned!

Regards

Justyn

On 16 Jun 2023, at 10:16, charliehibbins <charlie@...> wrote:

?Hi All,?

Our jobs with NAX units appear to have lost the ability to stream any of the BBC radio channels.?
We got the "Oops there's been a problem" popup so we deleted the favourites and now the BBC channels don't even show up in the search!!

Anybody have the same or have access to an NAX to see if its the same for them!

Thanks

 

Thanks Justyn, Im assuming this is something to do with whomever is providing the streaming database to crestron so possibly not a crestron issue.......... so just means it won't get fixed anytime soon.?

Ive heard though the grapevine that BBC changed something with their streaming a few weeks ago and its also effected other manufactures (autonomic).
 

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Hi Charlie

It¡¯s all to do with the way the BBC provide their content. They are shifting it all to their BBC Sounds ¡®app¡¯ which NAX can¡¯t handle yet. I¡¯m not sure the ¡®turn off¡¯ date was very public knowledge, and BBC Sounds is technically still in Beta, but the likes of Sonos and Amazon have already adopted it.

Let¡¯s hope it¡¯s resolved soon!

Justyn

On 16 Jun 2023, at 12:19, charliehibbins <charlie@...> wrote:

?Thanks Justyn, Im assuming this is something to do with whomever is providing the streaming database to crestron so possibly not a crestron issue.......... so just means it won't get fixed anytime soon.?

Ive heard though the grapevine that BBC changed something with their streaming a few weeks ago and its also effected other manufactures (autonomic).

 

BBC Services used to be available on TuneIn.
Now they are acting like complete dicks and it got switched off a while back. Real bummer for those of us using MMS?
 

Hello All,

BBC is moving (has moved) from Shoutcast to an HLS stream to provide their broadcast content. More can be read about that here:?

On eSeries MMS players, this will only affect systems in the UK. Everywhere else in the world, BBC is available through our native TuneIn integration and I have confirmed that is still functional.

For systems in the UK, we have supported BBC via Stream URL's. This has been working fine with the Shoutcast streams up until this week. Concurrently we have been developing a solution to support the new HLS streams in anticipation of this switchover. This functionality will be publicly released next week in a hotfix.

This morning we loaded this hotfix on some of our partner systems, physically located in the UK, and we have confirmed that the HLS functionality works. The HLS stream URL's we've documented are functional and customers can continue to listen to BBC via an MMS in the UK once updating their unit and entering the new URL's. We will continue to test this release over the weekend.

In a future update, we will likely add these stations to units in the UK by default, so this configuration is not required. For now, the documentation to add these URLs is here:?

As mentioned, this hotfix is not publicly released, but I can push it manually if you email me the MMS's MAC address.?MichaelJ@...

-Michael
 

Thanks for the update Michael.
I have a MMS2 & 2A. Will this hofix run on the 2 as well?
Regards
s

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