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MidAtlantic RackLink Issue
¿ªÔÆÌåÓýHi, ? I have a ? to control power. ? I am using to control it. ? Running on a CP3. ? Works fine for a while then the unit stops responding. Won¡¯t turn outlet on after some period of rest. ? The modules continues to send the command but there is no reply from the device. ? The TCP/IP client ¡°Connect¡± input is high. The TCP/IP client ¡°status¡± is 1 (waiting). The TCP/IP client ¡°Connect-F¡± is low. Of course. ? IP table TCP/IP client says ¡°waiting¡±. ? The PDX-215c unit can ping the processor and the processor can ping it, they are both online and can see each other. ? Anyone have a suggestion? ? Anyone else use these things and have working code? ? Especially for a 4 series since the current module is 2 or 3 series only? ? Have a Great Day, ? ? Thomas (Trey) Herb M.A. Ed., CTS A/V Systems Manager Warrington College of Business
Bryan 232D (m) 352-294-2199 ? ? ? |
Michael S Moran
¿ªÔÆÌåÓýMr. Thomas, ? Sorry to learn of your trials and tribulations.? I have no personal experience with Middle Atlantic¡¯s IP controlled power products and therefore cannot offer And meaningful observations or solutions.? ? That said, I am quite familiar with SnapAV¡¯s product line and they work exceedingly well. ?As a matter of record, I received an email this very morning about A client¡¯s hacienda going offline.? We had continuous rain and lightning storms over the weekend.? As a possible alternative, Crestron now offers these very Same appliances in their product assortment.? I have no experience with their version either/yet. ? Feel free to contact me, personally if I can offer any other insights¡. ? U. of F. Alumnus 1972 ? Best regards, ? Michael? S. Moran ? ? ?? Office:?? 561.391.1843 ? From: [email protected] <[email protected]> On Behalf Of Thomas Herb
Sent: Monday, September 25, 2023 1:23 PM To: [email protected] Subject: [crestron] MidAtlantic RackLink Issue ? Hi, ? I have a ? to control power. ? I am using to control it. ? Running on a CP3. ? Works fine for a while then the unit stops responding. Won¡¯t turn outlet on after some period of rest. ? The modules continues to send the command but there is no reply from the device. ? The TCP/IP client ¡°Connect¡± input is high. The TCP/IP client ¡°status¡± is 1 (waiting). The TCP/IP client ¡°Connect-F¡± is low. Of course. ? IP table TCP/IP client says ¡°waiting¡±. ? The PDX-215c unit can ping the processor and the processor can ping it, they are both online and can see each other. ? Anyone have a suggestion? ? Anyone else use these things and have working code? ? Especially for a 4 series since the current module is 2 or 3 series only? ? Have a Great Day, ? ? Thomas (Trey) Herb M.A. Ed., CTS A/V Systems Manager Warrington College of Business Bryan 232D (m) 352-294-2199 ? ? ? |
Hi Thomas,
*** In your post, you call out the "PDX-215c" model vs the?RLNK-215... The PDX does not even have an ethernet port on it so I'm hoping that you miss-typed... Assuming that you're controlling a controllable unit (RLNK models): First, feel free to reach out to me directly if you want to chat about the specifics of your install... Second, as mentioned I have used this module successfully with the RLNK-915R units, but have not used it with the?RLNK-215, though it should be the same. I worked with MAP over the last couple years to sort out IP/Firmware issues with the initial (v01.02) and and interim (v01.10) versions. both had issues with DHCP and Static addressing schemes after a hard boot. The current firmware version (v1.14.02 Release) has been solid. This would be the first place I would start, by verifying that you're running this version. NOTE: the upgrade process will be messy regarding the IP address, so you will want to be on-site and be able to do IP scans to find the unit, etc... HTH |