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Loading VT files to CP4


 

I just ran into an issue when I can load Some VT files into the web/mobility section of a CP4, BUT not others????
Both are iPad/Crestron App files
One loads, the other doesn't - both say project successfully loaded but only one shows up in the tool
I can load the 'problem' file into a CP3 no problem

Anyone else see this issue??? I'm running the latest FW -?v2.7000.00052

TIA!


 

Arrggghhh...
well, it seems that having '[ ]' in the file name of the VT file is half rejected by the 4-series...
The file name was? Blah-Blah [ipad].vtp
Took away the [ ] and it showed up...

"How many ways, Mr. Speaker...How many ways..."?


 

It has been this way for a while- at least a year or so. Spaces are no longer allowed in mobile file names. Replace with underscore or other character.?


 

I haven't heard about no spaces yet...
And this issue was resolved leaving the spaces in (Consistency, anyone! haha) - I just had to remove the brackets

Didn't work:
MiddleAtlantic RackLink Select [ipad]

Did work:
MiddleAtlantic RackLink Select - ipad


 

Yep, I seen this happen with several older projects.? System had been working fine for years.? I make an update to the system using newer Crestron software and all of a sudden all the iPhone/iPad interfaces stop working.? Remove the spaces from the VTP project, recompile, and download and everything starts working again.