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Issues with Crestron Home on Android?

 

I have a tech with an Android phone, and for the past couple Home projects he has been on, his device isn't syncing with the CP4R to get proper room status.? He gets a message at the bottom of the app that says "Your home is busy, please standby" and then his UI doesn't show the correct zone status for music, or the correct status of lights in the house.

Users with iOS devices don't seem to have any issues.? I thought maybe it was just his device, but now a second tech on the same job had the issue today with a second Android device.

CP4R is running the latest release 3.007.0071, and one of the phones is running Android v11, not sure about the other one.

Anyone else experiencing issues with Crestron Home showing correct status on Android devices?
 

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Did he sign up to be a beta tester when he downloaded the app?? It will say "Crestron Home (Beta)" at the top on the Play Store app page.? I am curious.

I am, I feel your pain, and the last app update broke room feedback, C2N amp controls, audio on but no video when amp is a C2N, and yes various syncing.? Then latest firmware made a few things worse. Then the iOS update plus last firmware created similar issues BUT are less frequent to show up.? iPad seems to be ok.? On Android as soon as the new DoNotDisturb feature showed up the issues started. Yay an alarm bell I can't turn off in settings. Who asked for this?! JK great feature if tested thoroughly...

Please report to TB. I am sure you will get my favorite reply "no one else is experiencing these issues, check the non-Crestron devices and do all the updates and power cycle the router and any network switches..."

Trey

-------- Original message --------
From: "floyd1212 via groups.io" <floyd1212@...>
Date: 6/17/21 4:27 PM (GMT-06:00)
Subject: [crestron] Issues with Crestron Home on Android?

I have a tech with an Android phone, and for the past couple Home projects he has been on, his device isn't syncing with the CP4R to get proper room status.? He gets a message at the bottom of the app that says "Your home is busy, please standby" and then his UI doesn't show the correct zone status for music, or the correct status of lights in the house.

Users with iOS devices don't seem to have any issues.? I thought maybe it was just his device, but now a second tech on the same job had the issue today with a second Android device.

CP4R is running the latest release 3.007.0071, and one of the phones is running Android v11, not sure about the other one.

Anyone else experiencing issues with Crestron Home showing correct status on Android devices?

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