开云体育

Does anyone have any experience with the following error?

Error: LogicEngine_1 # [timestamp] # SplusIntfc: Send module send signal Msg to Splus failed. Msg Q error = 0x0. Size written is 4164:336 (timeout:32000)

This program is running on an AV4. It's been running for a month or two, but about a week ago parts of the program started locking up after a period of time. When it's locked up and I check the logs, I have hundreds of the above error. A few lines before they start there is a:

Error: AppWatchdog # [timestamp] # WDG: /simpl/app01 shutting down unexpectedly. Do Not Start=1

When in this state, I can still navigate touchscreen pages (using join #s and subpages, not page flips), but anything that uses SPlus doesn't work. If I reboot or restart the program, it all starts working again for a while, but several hours to a day or so later, it locks up again.?

I have started a case with TB, but only suggestion so far is to comment out parts of program to try to find where issue is coming from. Thought I'd see if anyone here had any suggestions.

Thanks,
Jonathan

Have seen these on 3 series and 4 series. Cant pin down what causes it. A few years ago we did have a case where the TV Presets v1 was slowly eating up RAM and eventually the processor would just completely lockup- I did get alot of these errors in that case. ATSG couldnt come up with a solution other than stop using those presets or put the modules in another slot and reboot it nightly.?

Thanks John!

I'm having similar error right now with two CP4N, loaded with different program.

I've been investigating it with Crestron Support for 2-month, the error only happened 3-time, all in same time slot - 10 min after program restart, while we have restarted program like million of times, it only happened 3-time. Required reboot of CP4N when it happened.