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CP3 issues uploading program and CTP errors


 

Hi,

just wondering has anyone ever had any issues uploading a program to a CP3 before??


When I upload the program it goes through its normal process and gets to the send again window. Which says to me it¡¯s uploaded. So I refresh the page on system info and the program slot says no program uploaded. I¡¯ve checked the app1 slot through file manager and I can see the dll files and archive etc but I don¡¯t see a LPZ file in there or sig file.?

Sig file box was ticked before sending.?


ive tried a factory restore and initialise and reupload to no avail. It¡¯s currently on the latest firmware too. When I went to put in the Ethernet details I was met with a CTP is invalid error. In the Ethernet Ports tab on Ethernet Settings the CTP was greyed out so I couldn¡¯t enable it.?


With restoring and updating the new firmware, nothing has worked. It still won¡¯t take a program or even an old program that I know has worked on a CP3 from another room

thanks in advance?


 

Have you tried loading via ftp?? What version of Toolbox are you running?


On Tue, Jan 12, 2021 at 11:57 AM Audvizer <Audvizer@...> wrote:

Hi,

just wondering has anyone ever had any issues uploading a program to a CP3 before??


When I upload the program it goes through its normal process and gets to the send again window. Which says to me it¡¯s uploaded. So I refresh the page on system info and the program slot says no program uploaded. I¡¯ve checked the app1 slot through file manager and I can see the dll files and archive etc but I don¡¯t see a LPZ file in there or sig file.?

Sig file box was ticked before sending.?


ive tried a factory restore and initialise and reupload to no avail. It¡¯s currently on the latest firmware too. When I went to put in the Ethernet details I was met with a CTP is invalid error. In the Ethernet Ports tab on Ethernet Settings the CTP was greyed out so I couldn¡¯t enable it.?


With restoring and updating the new firmware, nothing has worked. It still won¡¯t take a program or even an old program that I know has worked on a CP3 from another room

thanks in advance?


 

The only time I've seen something like that, I had a SD card in the processor with a program on it.? When I loaded, it was loading to internal memory, but the program on the SD card would keep loading up after the code push.? Once I realized what was happening, I popped the SD card out and rebooted and it booted the program I expected on internal memory.? Something to check at least....
--
Jason Mussetter

Control Systems Designer

Mussetter Programming Services
www.mpsav.com


 

I doubt there¡¯s an SD in it but I¡¯ll have a look, thanks for the heads up?


 

Not sure what toolbox but I¡¯ll have a look. I tried usb, tcp connection and ftp via FileZilla.?


I can connect to it no problem and it¡¯s missing the lpz file and sig file in the app1 folder. I¡¯ve tried adding them to it and progload -p:01 and rebooting but still nothing.?


 

Are you using Dropbox? Have had simular issues when I forget to pause Dropbox sync before I start to work on Crestron programs


 
Edited

"No Program Loaded" (return from PROGCOMMENTS:# cmd) just indicates the program is not running.

In most instances the program successfully uploaded, started, and then experienced a runtime error that caused it to stop.

First confirm the presence of files in \SIMPL\App##\ folder in File Manager (showing that program was loaded, but stopped).

Then check the Err Logs for messages to give you clues as to why the program stopped.

CTP/SCTP are considered deprecated, and intentionally grayed out.

You should be enabling Secure Deployment features and using SSH/SFTP for servicing per?

I'd advise compiling/loading a dummy program w/ only signals on the relay inputs to see if that behaves normally as your baseline / unit test.


 

So I'm currently working on the CP3


 

I have came across this in the past,? it has typically been a firmware update to the hardware that fixed it.? My guess is the software you are using to program needs to run on a later version of firmware on your CP3. Hope that helps,? & good luck.


 

I have the latest firmware uploaded on the CP3 and only this morning I've updated the software on my SIMPL Windows to see if that fixed it.