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Autonomic MMS 3.2.14: Error: Instance match for 'Player_A' not found. (1)\x0D\x0A

 
Edited

Has anyone had this error with a 2-Series and Autonomic MMS-3e using latest non-Smart Graphics 3.2.14 module?
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Also "Error: Object reference not set to an instance of an object.\x0D\x0A"
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Obviously none of the functions are working, getting no feedback, etc.
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The above errors are from SIMPL Debugger responses from MMS-3e when trying to choose music, etc.
 

console into the MMS on port 5004 and send the command "BrowseInstances"
make sure the player you are working with is actually named "Player_A"
It is possible to change this name in the web ui under System/Streamers. Click the pencil, then click the output name field and modify.
you can also set the instance by sending a string to the hardware def or module "SetInstance Player_A" or whatever the instance name is
When sending strings to hardware def you need to prefix each string with "MMSProtocol:" ?I can't recall if you need to do that with old school module.?
hope this helps
 

¿ªÔÆÌåÓý

I have a similar problem on an existing install where the tech changed the name and now player A is no longer usable via the control system. Changing it back didn¡¯t work. Is there a way to restore the functionality?
I¡¯ll try the name query suggested to see what it¡¯s called?


Tim Greenbank

Control Systems Engineer

0480 749 889


On 23 May 2025, at 07:53, greg via groups.io <greg@...> wrote:

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console into the MMS on port 5004 and send the command "BrowseInstances"
make sure the player you are working with is actually named "Player_A"
It is possible to change this name in the web ui under System/Streamers. Click the pencil, then click the output name field and modify.
you can also set the instance by sending a string to the hardware def or module "SetInstance Player_A" or whatever the instance name is
When sending strings to hardware def you need to prefix each string with "MMSProtocol:" ?I can't recall if you need to do that with old school module.?
hope this helps
 

Same with me:? I tried changing the name back from "Crestron Streamer 1" (for AirPlay/Spotify simplicity) to "Player A", but still no instance match, get same error messages, etc.
Will try the other things mentioned here ASAP.
 

"...console into the MMS on port 5004..."
Not sure on this.? Using something like PUTTY?
Exactly what settings..TELNET?
 

Arrrrgggg
This is what I get:
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GetStatus
Error: No instances found.
SetInstance Player_A
Instance Error "Player_A is not a valid instance, see available instances with B ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? rowseInstances"
BrowseInstances
BeginInstances Total=0 Start=1 Alpha=0 Caption="Instances"
EndInstances NoMore

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