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Consistent Warning on Pro3


 

Does anyone else see this warning constantly coming up on a pro3?? This pro3 has no program, nothing in NVRAM.
Warning: CPHProcessor.exe # 2023-04-10 13:05:46? # Buffer doesn't have Device Member in the Telemetry Update and payload is {"Actions":null}


 

On Tue, Apr 11, 2023 at 01:20 PM, Grant Dunn wrote:
Buffer doesn't have Device Member in the Telemetry Update and payload is {"Actions":null}
I believe this is related to Cloud services. If you connect to the Pro3 in Toolbox, and go to Functions -> Device Info -> Cloud Services, you could try turning off cloud services (so long as you aren't using them!!)


 

I was wondering if it was a cloud thing. Thanks Ill give it a shot


 

Yea its the cloud BS. Send in console HYDROGENENABLE OFF to stop it.


 

As others have said, that message is related to XiO Cloud functionality.
I don't recall offhand if newer 3-Ser FW suppressed that particular message or not, but you should either:
1) Disable XiO features from Toolbox or console command if the processor won't have internet access.
2) Check processor's settings related to XiO Connection - Internet access (DEFR, DNS, etc.), TIMEDATE/TIMEZONE/SNTP (time discrepancies can prevent auth), HYDROGENSTATUS, etc.


 

also type "ENABLEFEATURE" in text console. ?You may want to disable some of those services as well.

Michael