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Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states, and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
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I haven’t seen this on my projector ( a 550es which is the same as American 675es) but I use IP only.?
Just curious why you use both rs232 and IP. ? For me the IP control has been rock solid with this projector. ? I mean 100% uptime for 2 plus years sort of rock solid. ? I get Al the feedback that I need via ip?
Just wondering what advantage rs232 has ?
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On 25 Dec 2022, at 8:44 am, ckangis <chris@...> wrote:
?Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states,
and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
TIA!
|
Dare i ask if your flapping behavior happens autonegotiate synch wise something happening at the net level / forced link speed.
Some sort of interference based flapping.
On Sat, Dec 24, 2022 at 4:44 PM ckangis < chris@...> wrote: Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states, and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
TIA!
|
gbnet,
Though I have had good experience with IP control of Sony products, I pivoted back to RS232 for many things, as IP was getting a lot of noise, specifically with Smart TVs and their crappy apps and updates that clients couldn't handle. it seemed easier/better to update FW, disconnect the IP and run good 'ol reliable RS232...? ?Generally a very good thing...
Obviously we don't have the same 'Smart' issues with projectors, so maybe I'll need to go that way, which allows for domotz monitoring,,,
bi0drain (love the handle BTW!)
Not sure exactly what you're getting at. are you referring to the IP monitoring? even when I set the IP address to be reserved, we still saw issues with both IP and serial stability...?
My real concern is why would I have serial issues with no IP attached (assuming that Support is right about dual connections...:(? ?)
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I meant from previous network experience the switch port link speed negotiation between 10/100/1000... nic flapping, hence the up down state.... basic switch troubleshooting but it needs to be checked.... most of the time its fine, some times it needs to be forced..?
On Sat, Dec 24, 2022 at 4:58 PM ckangis < chris@...> wrote: gbnet,
Though I have had good experience with IP control of Sony products, I pivoted back to RS232 for many things, as IP was getting a lot of noise, specifically with Smart TVs and their crappy apps and updates that clients couldn't handle. it seemed easier/better to update FW, disconnect the IP and run good 'ol reliable RS232...? ?Generally a very good thing...
Obviously we don't have the same 'Smart' issues with projectors, so maybe I'll need to go that way, which allows for domotz monitoring,,,
bi0drain (love the handle BTW!)
Not sure exactly what you're getting at. are you referring to the IP monitoring? even when I set the IP address to be reserved, we still saw issues with both IP and serial stability...?
My real concern is why would I have serial issues with no IP attached (assuming that Support is right about dual connections...:(? ?)
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That’s a fair point. ?If the same setup elsewhere is not having the network up and down issues then I would be suspicious of the networking side of things. ? Either an issue with a switch or Ethernet cabling / termination for that run of cable.?
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On 25 Dec 2022, at 9:25 am, bi0drain <naplesisnotmyhome@...> wrote:
?
I meant from previous network experience the switch port link speed negotiation between 10/100/1000... nic flapping, hence the up down state.... basic switch troubleshooting but it needs to be checked.... most of the time its fine, some times
it needs to be forced..?
On Sat, Dec 24, 2022 at 4:58 PM ckangis < chris@...> wrote:
gbnet,
Though I have had good experience with IP control of Sony products, I pivoted back to RS232 for many things, as IP was getting a lot of noise, specifically with Smart TVs and their crappy apps and updates that clients couldn't handle. it seemed easier/better
to update FW, disconnect the IP and run good 'ol reliable RS232...? ?Generally a very good thing...
Obviously we don't have the same 'Smart' issues with projectors, so maybe I'll need to go that way, which allows for domotz monitoring,,,
bi0drain (love the handle BTW!)
Not sure exactly what you're getting at. are you referring to the IP monitoring? even when I set the IP address to be reserved, we still saw issues with both IP and serial stability...?
My real concern is why would I have serial issues with no IP attached (assuming that Support is right about dual connections...:(? ?)
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Second to that some switches have error threasholds crc wise and will disable a port, you could be triggering a storm control mechanism,?
A stretch, something flaky, turn poe off on the port if its not needed
That’s a fair point.? If the same setup elsewhere is not having the network up and down issues then I would be suspicious of the networking side of things. ? Either an issue with a switch or Ethernet cabling / termination for that run of cable.?
?
I meant from previous network experience the switch port link speed negotiation between 10/100/1000... nic flapping, hence the up down state.... basic switch troubleshooting but it needs to be checked.... most of the time its fine, some times
it needs to be forced..?
On Sat, Dec 24, 2022 at 4:58 PM ckangis < chris@...> wrote:
gbnet,
Though I have had good experience with IP control of Sony products, I pivoted back to RS232 for many things, as IP was getting a lot of noise, specifically with Smart TVs and their crappy apps and updates that clients couldn't handle. it seemed easier/better
to update FW, disconnect the IP and run good 'ol reliable RS232...? ?Generally a very good thing...
Obviously we don't have the same 'Smart' issues with projectors, so maybe I'll need to go that way, which allows for domotz monitoring,,,
bi0drain (love the handle BTW!)
Not sure exactly what you're getting at. are you referring to the IP monitoring? even when I set the IP address to be reserved, we still saw issues with both IP and serial stability...?
My real concern is why would I have serial issues with no IP attached (assuming that Support is right about dual connections...:(? ?)
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Hi, i?m currently having issues with a GTZ380 and IP control at a client?s residence. I was using the Sony VPL-VW1000 v1.0 successfully with the VW790 he had before, but with the new projector (exact same physical connection and switch port), connection seems to drop after some time and being unreliable in general. So I dropped the module and went for using ADCP commands – that seems to have fixed the issue: IP control is stable for a couple of weeks now. ? Cheers, Thorsten ? ? [Edited Message Follows] Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states, and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
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It could be the polling...
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I've never been impressed with any Sony control but use the Crestron Connected module with VPL series and not had any long term issues.?
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Hi Thorsten. ?
Did you use a pre made module for ADCP or did you make your own ??
Andrew?
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On 25 Dec 2022, at 8:37 pm, Thorsten K?hler <thorsten.koehler@...> wrote:
?
Hi,
i?m currently having issues with a GTZ380 and IP control at a client?s residence.
I was using the
Sony VPL-VW1000 v1.0 successfully with the VW790 he had before, but with the new projector (exact same physical connection and switch port), connection seems to drop after some time and being unreliable in general.
So I dropped the module and went for using ADCP commands – that seems to have fixed the issue: IP control is stable for a couple of weeks now.
?
Cheers,
Thorsten
?
?
[Edited Message Follows]
Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states,
and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
|
Not sure what ADCP is, but I'm using the Crestron 'Sony VPL-VW1000 v1.0' serial module
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?
Hi Thorsten. ?
Did you use a pre made module for ADCP or did you make your own ??
Andrew?
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On 25 Dec 2022, at 8:37 pm, Thorsten K?hler <thorsten.koehler@...> wrote:
?
Hi,
i?m currently having issues with a GTZ380 and IP control at a client?s residence.
I was using the
Sony VPL-VW1000 v1.0 successfully with the VW790 he had before, but with the new projector (exact same physical connection and switch port), connection seems to drop after some time and being unreliable in general.
So I dropped the module and went for using ADCP commands – that seems to have fixed the issue: IP control is stable for a couple of weeks now.
?
Cheers,
Thorsten
?
?
[Edited Message Follows]
Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states,
and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
|
Hi Andrew, ? I did it on my own - it?s actually just a SIO that sends out the corresponding ASCII commands. ? Cheers, Thorsten ? ? ? Did you use a pre made module for ADCP or did you make your own ??
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On 25 Dec 2022, at 8:37 pm, Thorsten K?hler <thorsten.koehler@...> wrote:
? Hi, i?m currently having issues with a GTZ380 and IP control at a client?s residence. I was using the Sony VPL-VW1000 v1.0 successfully with the VW790 he had before, but with the new projector (exact same physical connection and switch port), connection seems to drop after some time and being unreliable in general. So I dropped the module and went for using ADCP commands – that seems to have fixed the issue: IP control is stable for a couple of weeks now. ? Cheers, Thorsten ? ? [Edited Message Follows] Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states, and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
|
ADCP is just another control protocol that the Sony projectors support, besides PJLink (which is used by the Crestron module). ? Cheers,
Thorsten ? ? Not sure what ADCP is, but I'm using the Crestron 'Sony VPL-VW1000 v1.0' serial module
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Your post prompted me to look at the adcp protocol. ?
I want to switch to it myself because it will give temperature feedback which I don’t think the pjlink protocol will provide. ? My projector is in an enclosed ventilated hush box and I’m paranoid about the ventilation fans failing and frying
the projector.?
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On 27 Dec 2022, at 9:20 pm, Thorsten K?hler <thorsten.koehler@...> wrote:
?
Hi Andrew,
?
I did it on my own - it?s actually just a SIO that sends out the corresponding ASCII commands.
?
Cheers,
Thorsten
?
?
?
Did you use a pre made module for ADCP or did you make your own ??
?
Hi,
i?m currently having issues with a GTZ380 and IP control at a client?s residence.
I was using the
Sony VPL-VW1000 v1.0 successfully with the VW790 he had before, but with the new projector (exact same physical connection and switch port), connection seems to drop after some time and being unreliable in general.
So I dropped the module and went for using ADCP commands – that seems to have fixed the issue: IP control is stable for a couple of weeks now.
?
Cheers,
Thorsten
?
?
[Edited Message Follows]
Hi All,
I have a site with this projector, controlled via RS-232 thru a DM-RMC-4KZ-100-C room box (50' from the rack). It's been installed for about a couple years...
Though I do not remember having this issue initially, for the last year, we have had a condition where after ~1-3 weeks, it will stop responding to commands and also the RX/feedback stops.
Sony support says that this is common when you have both RS-232 and IP connections simultaneously, which we did, though the IP connection was only for management and Domotz pinging...We noticed that Domotz would see a tremendous amount of network Up/Down states,
and then often it would just go down and stay down...
Though I think the issue with having IP and Serial connections being a problem is bogus for a professional product, we have disconnected the IP connection.
Still we've seen the issue, and it requires a hard-boot to restore the serial communications...
Anyone else see this kind of behavior??? I have another site with a 715 that we have not seen this issue with....
FYI, I'm using the Sony VPL-VW1000 v1.0 serial module
TIA!
|
Thorsten,
Do you have the ADCP protocol doc that you could post?
TIA!
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Hi Chris, ? responding to the list since you didn?t reply to me after sending the protocol description to you: Did my email went out to you (or probably being stuck in SPAM?)? ? Cheers, Thorsten ? ? Thorsten,
Do you have the ADCP protocol doc that you could post?
TIA!
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Hmm I have several sites where we have various VPL projectors that are hooked up 232 (because we need the user picture position presets for aspect ratio settings), and they are also connected ethernet for OVRC monitoring and FW updates. Havent seen the control break on any of them. Using the VW1000ES 1.0 module as well but I see we also changed the polling in it to poll only the necessary items, as it has tons of useless polling in it that just isnt needed.?
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Hi JohnMax,
Which VLPs were they? any of them the 695's?
I'm using the picture positioning also. I do have the stock module with the Poll_Enable high, but not the Poll_Settings (its low). In watching debugger, I only see two poll commands sent regularly, aprox. every 10s, I think they're Power status and probably Input status (I'd have to check this...)...
It's weird that you're not seeing the same behavior.??
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