开云体育

Hello,

I am trying to do some changes in my old project, but Vtpro hangs when is compilied. Looks like a problem with .swf extension.
I am using NTD EZ Theme Horizon.

Tryed reinstall and upgrade all databases with no luck.

Regards.

I've been tracking a few reports of this behavior in the last few months (hanging when compiling a project with a custom theme).
Most recent case was solved by installing Smart Graphics 2.15.06.01 from July 2020 (not sure if SG was then updated to latest version after).

If you attempt VTProE / SG uninstall & reinstall that older version please let me know the results.
ftp://ftp.crestron.com/software/vt_pro-e/core_3_ui/Archive/crestron_smartgraphics_2.15.06.01.exe
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Zac, who's also on this forum, noted a workaround that resolved the issue for him on an old Facebook post:

"Using ProcessExplorer Microsoft application, I was able to see where VTPro hangs. It was at executing a script "theme2zip".
After running the script manually, with a CMD output window, I notice it complained about missing Adobe Air.?
Copy and Pasted Adobe Air folder from my old PC (Program Files x86\Common Files) and ta da - back in business.
I am not sure what is going on here. Why is AIR not installed with SG and VTPro or at least why there isn't any warning about it."

Above is especially true if you are compiling for Crestron app with custom theme and using new PC that didn't have old AIR installed.

Process Explorer is really helpful tool!

Hey Dave,

I removed and installed the applications according to your suggestions and it did not help the first time.
Another attempt and compilation was successful.

Thanks for your help, although Crestron should improve the app support.