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Error: CPHProcessor.exe # 2021-06-13 23:55:47 # Failed to allocate memory for response in respond api
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Anyone know what these errors mean?
They started appearing a couple of months ago on my lighting DIN-AP3. This has been running for a couple of years with no significant changes made to programming in that time. Happens every 4 days or so then the AP3 reboots as it's obviously run out of memory Error: CPHProcessor.exe # 2021-06-13 23:55:47? # Failed to allocate memory for response in respond api Error: CPHProcessor.exe # 2021-06-14 00:07:08? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 00:18:29? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 00:29:50? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 00:41:10? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 00:52:32? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 01:03:53? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 01:15:14? # Failed to allocate memory for response in respond api
Error: CloudClient.exe # 2021-06-14 01:20:12? # FTCtransPort: failedSystem.OutOfMemoryException: OutOfMemoryException
? ?at System.Threading.Thread..ctor(ThreadStart start, Int32 maxStackSize, Boolean check)
? ?at System.Threading.Thread..ctor(ThreadStart start)
? ?at Crestron.CloudClient.CloudTransError: CloudClient.exe # 2021-06-14 01:20:12? # port.sendViaTransport(CloudResponseManager& session, Stream xml, Int32 status)
? ?at Crestron.CloudClient.CloudDataCollector.CallbackFunction(Int32 stat)
? ?at Crestron.CloudClient.CloudDataCollector.frameIt()
? ?at Crestron.CloudClient.CloudDataCollecError: CloudClient.exe # 2021-06-14 01:20:12? # tor.requestFrame(CloudResponseManager& session, CloudRegisterFrameCallback func)
? ?at Crestron.CloudClient.CloudClient.issueFrameRequest(FRAMETYPE frameType)
? ?at Crestron.CloudClient.CloudClient.OnTimedEvent(Object source)
? ?at System.Threading.TimError: CloudClient.exe # 2021-06-14 01:20:12? # er.ring()
?
?
Error: CPHProcessor.exe # 2021-06-14 01:26:36? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 01:37:57? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 01:49:19? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:00:41? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:12:01? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:23:22? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:34:43? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:46:05? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 02:57:25? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 03:08:46? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 03:20:08? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 03:31:29? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 03:42:51? # Failed to allocate memory for response in respond api
Error: CPHProcessor.exe # 2021-06-14 03:54:13? # Failed to allocate memory for response in respond api
Cheers -s |
¿ªÔÆÌåÓýAnd do you have any ports forwarded to it from the internet (or if it¡¯s in a place like a University¡ do ACLs allow traffic from any potentially hostile ranges, e.g. students)? ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D ? From: [email protected] [mailto:[email protected]]
On Behalf Of ckangis
Sent: Monday, June 14, 2021 8:29 AM To: [email protected] Subject: Re: [crestron] Error: CPHProcessor.exe # 2021-06-13 23:55:47 # Failed to allocate memory for response in respond api ? What FW version? |
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I'll keep an eye on this over the next couple of weeks.
This is my home system and I get emails whenever the system re-starts so I should know for sure in the next 3-4 days if turning off the cloud bs & fw update made any difference. CPU load has dropped a couple of percentage points. Used to idle about 25% now 23ish. Cheers -s |
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I follow this topic with interest:
i have the same problem which seems to be causing by a simpl + module
this module PING and parses the response.
the strange thing is that I use the same module in two different software and in one it increases the memory occupied up to reboot in a couple of days, in the other software this problem is not there.
it is certainly caused by that module because if I delete it from the software the memory remains stable, but I think it is not the only cause otherwise it would create problems in every software where it is present
RMC3 processors
FW 1.7001.4457.19838
I have an open incident with TB from end of march, I will keep you informed
regards antonio |
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Hi Antonio,
Not meaning to take this off topic - but I had problems in the past running the "ping" command on the processor (via a console symbol) as the logic engine effectively "pauses" during the ping.? That was with much older firmware so it may be different now, but just something to watch for. Best regards, Oliver |
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On Thu, Jun 17, 2021 at 08:05 AM, Oliver Hall wrote:
Not meaning to take this off topic - but I had problems in the past running the "ping" command on the processor (via a console symbol) as the logic engine effectively "pauses" during the ping.? That was with much older firmware so it may be different now, but just something to watch for. Hi Oliver,
I believe (and TB also tell me it) the problem is related to the occupation of the free Ram:
as soon as I load the software I check from Text Console with the RAMFREE command and I see 64% memory occupied, after an hour I check again and I see 65% memory occupied and so on until RMC3 does Reboot by itself because it has no more free memory.
When this is about to happen, the following messages begin to appear in the logs: Failed to allocate memory for response in respond api |
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Sorry to be digging up an old thread, but I have a client whose CP3 firmware was recently updated from?1.603.0113 to 1.8001.0146, and since then crashes every few days because of running out of memory. Slot 1 is running a D3Pro program and slot 2 is running a SIMPL program. Nothing special, very basic installation. System has been running fine prior to the update. Did downgrading firmware fix this issue for you, or did you find any other solution for this?
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