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VT Pro Access Denied

[email protected] All Messages By This Member #210868 I keep getting access denied on any vtp. file when I hit save. The vtp, file turns into a bak. file when I save and the only way to save the current changes is to go the folder where my vtp. file is located and turn the bak. file back into a vtp. file and then hit save. Is anyone experiencing this? It seemed to happen in the last month. I would greatly appreciate any help as I have spent 3 hours with Crestron support and they were not able to help me.
Luke Atherton All Messages By This Member #210875 Do you have Dropbox/an alternative running? If so, stop syncing whenever you want to save. Then you can restart synching. toggle quoted message Show quoted text On Fri, 29 Jan 2016 04:04?ivanalejo1@... [Crestron] <Crestron@...> wrote: ? I keep getting access denied on any vtp. file when I hit save. The vtp, file turns into a bak. file when I save and the only way to save the current changes is to go the folder where my vtp. file is located and turn the bak. file back into a vtp. file and then hit save. Is anyone experiencing this? It seemed to happen in the last month. I would greatly appreciate any help as I have spent 3 hours with Crestron support and they were not able to help me.
Mike Bock #210874 I will get the same error every once in a while. I was able to attribute it to our auto syncing software. All of our programmers have SugarSync running in the background and all programming changes are automatically uploaded to a shared folder. I have found if I try to save a VTP file in the middle of that upload I receive that error. I save syncing till after all changes have been made and I haven't seen the error since.? toggle quoted message Show quoted text On Thursday, January 28, 2016, 11:04 PM, ivanalejo1@... [Crestron] wrote: ? I keep getting access denied on any vtp. file when I hit save. The vtp, file turns into a bak. file when I save and the only way to save the current changes is to go the folder where my vtp. file is located and turn the bak. file back into a vtp. file and then hit save. Is anyone experiencing this? It seemed to happen in the last month. I would greatly appreciate any help as I have spent 3 hours with Crestron support and they were not able to help me.
keith.gossen All Messages By This Member #210878 Definitely stop any and all syncing software while using.?
logantv All Messages By This Member #210892 I get that due to OneDrive every once in a while, sometimes with no warning or error. On a compile I end up with a good .vtz and a .vtp that didn't update. I have auto save enabled, so worst case my vtp.asv might be 5 minutes old.
Tray All Messages By This Member #210894 开云体育 I get this also but it’s a bit worse for me. The output file is generated but the source VTP is deleted while open. Very annoying. Only happens a couple of times per week so I can recover... ? Tray ? toggle quoted message Show quoted text From: mailto:Crestron@... Sent: Friday, January 29, 2016 2:36 PM To: Crestron@... Subject: [Crestron] Re: VT Pro Access Denied ? ? I get that due to OneDrive every once in a while, sometimes with no warning or error. On a compile I end up with a good .vtz and a .vtp that didn't update. I have auto save enabled, so worst case my vtp.asv might be 5 minutes old.
nick_masterson_uk All Messages By This Member #210903 I used to get this repeatedly, and of course it always followed my doing something intensive and just before an autosave happened...! I narrowed it down to a problem with running the file from a dropbox location. I now copy the file to a 'working folder' and then copy this back to dropbox once I am finished. I have not had a problem with the VTP project being deleted since I started doing this.
keith.gossen All Messages By This Member #210904 Crestron told me it had something to do with the Dropbox file structure, something like that.?
[email protected] All Messages By This Member #210907 I figured out the problem since I do not work out of Dropbox or any cloud storage due to all the issues mentioned above. Only a few people I talked to had this issue, but it was due to the recent updated version of VT Pro all I did was just reverted back one version. It seemed to fix the problem now I can save with my vtp. file without turning into a bak. file and risk losing all my work. Thanks everyone for your responses!
[email protected] All Messages By This Member #210905 Try reverting to VT Pro-e? 6 v6.0.01.13 It fixed the issue for me. No more access denied message.
[email protected] #210906 Yes, Dropbox does the same for me, If I leave it running when VTPro or D3 is Running. ?As long as you keep it paused with either of those two programs, you're fine. ?Simpl never gives it an issue. I generally keep it paused all the time till I want to sync. ?when I'm done, I repause it. Stephen D.
Rohan Dunbar #210960 开云体育 I am getting access denied when trying to open up a project. This is new. The project will attempt to open but then get access denied. I can see the folders but I can’t open any pages. Anyone experience this? This seems to be the case on older projects using smart graphics. ? toggle quoted message Show quoted text From: Crestron@... [mailto:Crestron@...] Sent: Saturday, January 30, 2016 4:18 PM To: Crestron@... Subject: [Crestron] Re: VT Pro Access Denied ? ? I figured out the problem since I do not work out of Dropbox or any cloud storage due to all the issues mentioned above. Only a few people I talked to had this issue, but it was due to the recent updated version of VT Pro all I did was just reverted back one version. It seemed to fix the problem now I can save with my vtp. file without turning into a bak. file and risk losing all my work. Thanks everyone for your responses! No virus found in this message. Checked by AVG - Version: 2016.0.7357 / Virus Database: 4522/11490 - Release Date: 01/26/16
Nick Marques All Messages By This Member #210961 Make sure you don't have Dropbox or any other syncing/backup apps running.? Also make sure you don't have any non-friendly characters in the path name (including directories).?

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