My AV2 reboots randomly

#180676

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

#180685

NVRAMREBOOT ON

Show quoted text

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@...> wrote:

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

Kool-Aid Drinker

#180687

And if you have flash card inserted

CFLOGERR ON

On Mon, 10 Jun 2013 12:58:19 -0000, "matt_rasmussen_2000"
<mjrtoo@...> wrote:

NVRAMREBOOT ON

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@...> wrote:

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

#183116

Thanks a lot at all.

Show quoted text

--- In Crestron@..., Kool-Aid Drinker <herald@...> wrote:

And if you have flash card inserted

CFLOGERR ON

On Mon, 10 Jun 2013 12:58:19 -0000, "matt_rasmussen_2000"
<mjrtoo@...> wrote:

NVRAMREBOOT ON

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@> wrote:

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

#183153

Hi

Did you get to the bottom of this ? I also have a AV2 that keeps rebooting it self for no reason. Even with the NVRAMREBOOT ON the log does not seem to be showing anything much to cause it.

Anybody got any ideas ? or experience with the same problem.

Copy of the log below.

System log:

  1. Notice: Primary Hostname Resolution Configured To Use DNS
     TimeStamp: 05:31:30  8-02-13   UpTime: 0 days 00:00:02.24  Task: UDP_Serv
  2. Notice: System startup: AV2 Cntrl Eng [v4.007.0004 (Mar 05 2012), #002E3FBA]
     TimeStamp: 05:31:31  8-02-13   UpTime: 0 days 00:00:03.86  Task: IdleTask
  3. Error: REBOOT: 05:31:31  8-02-13  AV2 v4.007.0004 2376, HW Watchdog, Task=HelperTa, RAM=1772796, PC=806cca7a, Stk=80578b0c,805784b2,80500ce6,8057870a,806c7058,806c7028,806c952c,806c97fe,806c9784,806c9308,806cdd94,0,
     TimeStamp: 05:31:31  8-02-13   UpTime: 0 days 00:00:03.87  Task: IdleTask
  4. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.07  Task: LogicPro
  5. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.08  Task: LogicPro
  6. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.09  Task: LogicPro
  7. Error: WARNING - ProcessDataMsg - UpdateRequest Not Embedded In Update Command
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.19  Task: TCP_Read
  8. Error: WARNING - ProcessDataMsg - UpdateRequest Not Embedded In Update Command

Show quoted text

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@...> wrote:

Thanks a lot at all.

--- In Crestron@..., Kool-Aid Drinker <herald@> wrote:

And if you have flash card inserted

CFLOGERR ON

On Mon, 10 Jun 2013 12:58:19 -0000, "matt_rasmussen_2000"
<mjrtoo@> wrote:

NVRAMREBOOT ON

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@> wrote:

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

btrujillo4343

#183284

After the processor reboots issue a "nvramreboot show" command to determine what caused it. "cflog on" command will enable writing the log items to a file that you can download from the processor and go through. This file will also contain the entries from before the reboot. "nvramreboot on" has no effect on the error log entries...

Show quoted text

--- In Crestron@..., "adrianglen88" <ag@...> wrote:

Hi

Did you get to the bottom of this ? I also have a AV2 that keeps rebooting it self for no reason. Even with the NVRAMREBOOT ON the log does not seem to be showing anything much to cause it.

Anybody got any ideas ? or experience with the same problem.

Copy of the log below.

System log:

  1. Notice: Primary Hostname Resolution Configured To Use DNS
     TimeStamp: 05:31:30  8-02-13   UpTime: 0 days 00:00:02.24  Task: UDP_Serv
  2. Notice: System startup: AV2 Cntrl Eng [v4.007.0004 (Mar 05 2012), #002E3FBA]
     TimeStamp: 05:31:31  8-02-13   UpTime: 0 days 00:00:03.86  Task: IdleTask
  3. Error: REBOOT: 05:31:31  8-02-13  AV2 v4.007.0004 2376, HW Watchdog, Task=HelperTa, RAM=1772796, PC=806cca7a, Stk=80578b0c,805784b2,80500ce6,8057870a,806c7058,806c7028,806c952c,806c97fe,806c9784,806c9308,806cdd94,0,
     TimeStamp: 05:31:31  8-02-13   UpTime: 0 days 00:00:03.87  Task: IdleTask
  4. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.07  Task: LogicPro
  5. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.08  Task: LogicPro
  6. Notice: WakeListenTask: Not Connected
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.09  Task: LogicPro
  7. Error: WARNING - ProcessDataMsg - UpdateRequest Not Embedded In Update Command
     TimeStamp: 05:31:38  8-02-13   UpTime: 0 days 00:00:11.19  Task: TCP_Read
  8. Error: WARNING - ProcessDataMsg - UpdateRequest Not Embedded In Update Command





--- In Crestron@..., "morettigiorgio76" <morettigiorgio@> wrote:

Thanks a lot at all.

--- In Crestron@..., Kool-Aid Drinker <herald@> wrote:

And if you have flash card inserted

CFLOGERR ON


On Mon, 10 Jun 2013 12:58:19 -0000, "matt_rasmussen_2000"
<mjrtoo@> wrote:

NVRAMREBOOT ON

--- In Crestron@..., "morettigiorgio76" <morettigiorgio@> wrote:

Hello everyone,
Is it possible to store the log before it happens a restart?
Can I understand the reason for the restart of a processor?

Thanks a lot

开云体育

My AV2 reboots randomly